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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,437 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Echo, easy setup with computer. Easy to program and works great with Amazon echo for voice control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this universal remote!! We use this for many activities in our living room. It controls our TV, soundbar, "cable" box, and Sony Playstation 3. (Finally!!! A reasonably priced remote that controls the PS3!!!) While it did take several hours to get it set up (it wasn't as easy as our Harmony 650), we've been very happy since we got everything set to our liking. You don't need line of sight to control everything either, which is a really nice feature. We're very happy with this purchase!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this primarily so I could control TV, Receiver, etc thru Google Home. Works great. Able to control everything I have with not too much of a problem setting up. You do have to add "Ask Harmony" in front of commands to google, although you can create shortcuts. Overall works great and setup pretty easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface is highly customizable, which is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Logitech Harmony remote control because of the technical expertise it takes to set up the remote controls you have to call technical support, the problem is that they give you a limited time for technical support and then you have to pay, for a product this technical you should not have to paper technical support.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice universal solution, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1.) Battery doesn't last very long, at all. Be ready to recharge this thing every week. 2.) It does replace just about anything, but the range isn't very long. So be ready to aim and hold the remote to make it work. Nice solution, but not perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my Dtv , Apple TV, and ps 4 ( will not control the ps but will change to the right settings on TV and my avr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High coolness factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great substitute for original remotes. The handset has a nice textured back and well balanced because it is flat. My old TV remote rolls and drops easily. It's so nice having a remote that controls everything. The best part is using this with the Amazon Echo Dot. Because of this, I have been surfing channels and controlling the volume with voice. My only wish is that it would support the cursor/pointer from the original Samsung remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well! Nice to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Alexa and my home theater. Nice to just have to say a command and turn everything on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    New level of control!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fact that the system allows me to control from my phone, remote, or voice via Amazon Echo! love this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Makes my life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the remote! It makes things so much easier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great setup for cabinent use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice alternative to more expensive remotes like the harmony one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm controlling all my devices through a cell phone. Its really nice hub and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice all in one remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works well is simple to use and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setup, I had no problem with the device. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for media control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got one of these on every TV in my home, and I absolutely love building Harmony automations.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great I love it it works with iPhones and droids phones and iPads i us a iPad for my remote have no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote is great. Easy to set up and it’s even better when used with my Echo devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Performs as expected- great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is easy to use and easy to setup. In the dark you have to remember buttons by placement but you can with a little effort.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comprehensive remote, easy to set-up and operate. iPhone app is best feature of remote.

    I would recommend this to a friend