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Customer reviews

Rating 4.2 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Harmony Touch 15-Device Universal Remote favorably for its ease of use, intuitive setup, and compatibility with various devices. Many appreciate its compact size and improved interface, along with the extended range. However, some users express concerns about the touchscreen sensitivity, battery life, and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,138 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older model. Was able to copy old settings easily so setup was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing to happen to remotes I love it and you will also

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new remote . I use it every day and it fits my hand. I am going to buy another one soon.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the rechargeable battery and channels icons. The touch screen takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for someone who can't navigate between gaget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. the geek squad set it up along with the entire TV set. TV looks great and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using 5 different remotes and now all I need is this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this much storage space. Will buy more for staff

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great functionality, terrible battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this universal remote for about a month now and while I'm happy that it does replace all my other remotes, function for function, it seems like you must always keep it docked and charging, otherwise, the battery only lasts 2 days of normal use. Kind of a bummer...waiting for a smart hub that can be controlled by Siri or Alexa

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is perfect if you have multiple devices, i have 5 devices in once place, and its nice to have only one remote to controls them all instead of 5 remotes laying around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much better than the older models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of the first (earliest) Harmony remotes and had lots of trouble with it, but this one was easy to program and has been working great. And my wife is thrilled that there aren't remotes all over the family room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is awesome. We use it to control a flatscreen TV, an Xbox, a Blu-ray player, a sound bar, a DirecTV satellite box, and a window air conditioner unit. It can get out of sync easily if you walk in front of it when you're trying to use it or if it runs out of battery and you start using your original remote controls. Nonetheless it's a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An incredible unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy to use, price was good on Deal of the Day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    wonderful remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this remote to help control all parts of our entertainment. It does this and much more. Being able to have preset channels for tv, and quick change between tv or Xbox or applet is amazing. Definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what we needed. I was so tired of dealing with about 5 different remotes. Now one remote does nearly everything. We did hire a consultant to set it up but it was worth every penny to now easily use all of the media devices.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    When it works it's great... When it doesn't...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the glitches are worked out, this will be a great device. Wonderful to have one remote to activate all devices. However, it has frequent issues despite the help menu which works well only for issues related to turning components on and off. Lots of these are returned because they won't hold charges, they malfunction with regard to one of the components.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works great. Control all your devices with a single touch screen remote :)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Logitech Harmony that's not Logical or Harmonious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge disappointment, I love Logitech, they make excellent porducts but this was disappointing. The biggest issue with the control is the layout of the buttons, honestly makes no sense and I think they realized that because the new model went back to the previous design that was nearly flawless. This is a huge problem especially if youre a DVR user. Save your money and go with the new one, Model: 915-000256

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have been more satisfied with any other remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up! Easy to use and a great way to minimize other remotes

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    For the electronic lover!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote and it actually replaced all my remotes and it operates my Xbox One!

    I would recommend this to a friend