Customer Ratings & Reviews
- Model:
- 910-007456
- SKU:
- 6593497
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the M196 Lightweight Bluetooth Wireless Optical Mouse for its overall performance and reliable Bluetooth connectivity. Users appreciate its portability and lightweight design, making it convenient for travel. The mouse's battery life, compact size, and smooth tracking on various surfaces are also well-received features.
This summary was generated by AI based on customer reviews.
Not the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse scrolls backwards and it’s not comfortable enough to use. I don’t like it and don’t use it at all
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback. We’re sorry to hear that the Logitech M196 Lightweight Bluetooth Wireless Optical Mouse did not meet your expectations, with issues in scrolling and comfort. We sincerely apologize for the inconvenience this has caused and appreciate you bringing it to our attention.
- Pros mentioned:Connectivity
Already have to replace the mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It connected great with ease, but less than two months I have to please due to the button getting stuck and not working. Very annoying
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear that you've had to replace your mouse so soon due to the button malfunction. We apologize for the inconvenience this has caused. To help resolve this, please contact our social care team at socialcare@logitech.com. They will be happy to assist you. Please include the following information in your email:
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Loses connection every few minutes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connection every few minutes and a bit small for my hands.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That’s unexpected! Please email socialcare@logitech.com with your details (name, email, country, product, and issue), and our team will help you out.
Low quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was used maybe on five occasions and it quit working. I put a new battery in and made sure that it was on but it would not turn on. The item was not dropped or misused at any given time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret the mouse failed after minimal use despite proper care. Thank you for sharing this issue.
To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently, I got charged for this mouse and was never given it. I’m now realizing after three months checking in. Only leaving this to get a gift card.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for bringing this to our attention. We sincerely apologize for the inconvenience of not receiving your mouse after being charged. Please check with the place of purchase regarding this missing item.
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fell and broke but it's affordable and lightweight
I would recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about your experience with the Logitech - M196 Lightweight Bluetooth Wireless Optical Mouse. Our support team is available to assist; please send an email to socialcare@logitech.com.
Bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product quality is not good. The buyer must not test products. The detached mouse disconnected nightly. The attached mouse works 50 percent of the timd
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret that the Logitech - M196 Lightweight Bluetooth Wireless Optical Mouse didn’t work as expected. Our team would like to make this right—please email us at socialcare@logitech.com with your details, so we can assist you directly.
Connection issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed, It wouldn’t connect to my tablet, I went for the basic model so don’t know what happened. Not a good value if it doesn’t work!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear that you are experiencing connection issues with your Logitech M196 mouse. We apologize for the inconvenience this has caused. To help resolve this, we recommend contacting our social care team at socialcare@logitech.com. Please include the following information in your email:
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Bad mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse did not work, even after installing a new battery.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret that the Logitech - M196 Lightweight Bluetooth Wireless Optical Mouse didn’t work as expected. Our team would like to make this right—please email us at socialcare@logitech.com
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad response time via bluetooth. Not worth the cheap price
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re sorry to hear that the Logitech - M196 Lightweight Bluetooth Wireless Optical Mouse didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com so we can help resolve the issue.