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Customer Ratings & Reviews

$12.99

Customer reviews

Rating 4.6 out of 5 stars with 322 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the M196 Lightweight Bluetooth Wireless Optical Mouse for its overall performance and reliable Bluetooth connectivity. Users appreciate its portability and lightweight design, making it convenient for travel. The mouse's battery life, compact size, and smooth tracking on various surfaces are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Rated 2 out of 5 stars

    Open your eyes before you buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works fine but I definitely picked the lovely color while failing to see the resemblance to female genitalia.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cannot recommend this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse only lasted a week with my laptop which is an HP compact. It just quit working and battery was checked but still was in the green powerwise. I had to buy a new mouse after this one quit and I was teaching online and this was a very unreliable mouse and I cannot recommend.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re sorry to hear that the Logitech - M196 Lightweight Bluetooth Wireless Optical Mouse didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com so we can help resolve the issue. Logitech

  • Rated 2 out of 5 stars

    Poor tracking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works fine when used on a good surface, such as a mousepad on a desk. But the whole point of a Bluetooth mouse is to be mobile, and being mobile often means using the mouse on less than ideal surfaces, such as a couch cushion. And this mouse has horribly inconsistent tracking on a number of these kinds of surfaces; it will sometimes not move or move erratically when used on non-ideal surfaces. If you're thinking that I'm expecting too much from a budget mouse, I have another budget Bluetooth mouse, from Best Buy's in-house brand, that works great on these exact same surfaces. So this is a name-brand mouse that performs worse than an equally inexpensive store-brand mouse.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the mouse. We're sorry to hear that you've encountered inconsistent tracking on various surfaces, especially since you expect a Bluetooth mouse to be mobile. We apologize that it hasn't performed as well as another budget option you've used. Logitech

  • Rated 2 out of 5 stars

    Good for big hands only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like it at all. first its bigger normal size in actual ( in pics looks small). second its thick i mean height is more than other normal mouse. hard to grab. go to store check demo model first then buy. i found different model much sleek thin aerodynamic easy to grab hold for my hands.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that the size and shape of the Logitech M196 mouse didn't suit your preferences or hand size, despite its appearance in pictures. We understand that ergonomics are very personal, and a comfortable grip is essential for a good user experience. We appreciate your valuable feedback, especially the recommendation to try a demo model first. We regret that this particular mouse wasn't the right fit for you. Logitech

  • Rated 2 out of 5 stars

    That’s what she said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is smaller than I thought. I thought the mouse would be larger. When it came, I was surprised.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback. It helps us identify where we can improve and provide a better experience with the Logitech - M196 Lightweight Bluetooth Wireless Optical Mouse Logitech

  • Rated 2 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap, not made well. It is annoyingly how easily it is disconnected

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear about the issues you've experienced with the Logitech M196 mouse. We understand your frustration with its quality and connectivity problems. To help resolve this, please contact our social care team at socialcare@logitech.com. They will be able to assist you further. Please include the following information in your email:

      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 2 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having very slow responses. Very hard to utilize it effectively

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear about the slow response issues you're experiencing with your Logitech mouse. We understand how frustrating this can be. To help resolve this, we recommend contacting our social care team at socialcare@logitech.com. They will be happy to assist you further. Please include the following information in your email:

      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 2 out of 5 stars

    bad review guidlines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the quality I hoped for. 50 character minimum is demeaning

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech M196. We apologize it didn't meet your quality expectations and for any frustration with the review guidelines. We appreciate you sharing your thoughts. Logitech