Customer Ratings & Reviews

Hello Nickko78,
I am sorry that the MK470 is not working as expected. I recommend you download the Logitech Options app to unlock all your device's features and keep its firmware up to date. I hope this solves your problem, but if it persists, please contact the Logitech support team. Logitech appreciates your product review. - Leo from Logitech

I am very sorry to hear that you're experiencing unresponsive issues with the keyboard and mouse combo. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Brief description of issue:

We're sorry to hear about the experience. Ensure that your Logitech device is in close range of your computer. Additionally, try removing and re-inserting the batteries in your device (if removable). If the problem persists, feel free to reach out to our support team for further assistance.

We understand your impression that the Logitech MK470 keyboard feels cheaply made, especially considering its affordable price. While it's designed to be slim and lightweight, aiming for portability and a minimalist aesthetic, we appreciate your feedback on the build quality. We apologize if the materials did not meet your expectations.

We’re grateful for your feedback and happy to hear the product is working smoothly. Your experience helps us build better tools for everyone.

Hello, We're sorry to hear the MK470 keyboard hasn't met your expectations in terms of responsiveness. We understand your frustration, especially since you were looking for a quick fix. While the MK470 is designed for affordability, your feedback is valuable. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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Thanks for you feedback. Your feedback is important to us, and we'll make sure to share it with the right team for future consideration.

We appreciate you taking the time to share your feedback on the Logitech MK470. We're very sorry to hear that the keyboard connection has become unreliable after only three months of light use, especially since you're happy with the mouse. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:

We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

Hello FreedomsPepRally,
I am sorry to hear that you changed your passwords due to not realizing that the capslocks were on. I will record your product review and pass it along. Logitech appreciates your product review. - Leo from Logitech

Hello MNMama, Very sorry to hear about the issue you had with sticky keys with the MK470. The low-profile scissor keys do provide a fluid and familiar laptop-like typing experience but they can be hard to clean. Finger oils are basically what cause most of these kinds of stickiness especially when not cleaned regularly. The best way to prevent build up is to dampen a cloth with some rubbing alcohol. Be sure to turn off they keyboard and disconnect all power sources (battery, plug, etc). Then rub the keys. Now, when I say dampen I don't mean soak. You'll want to use just enough to transfer some alcohol to the keys. Hope that you find this helpful in the future down the road. Thank you for being a Logitech customer. - Richard from Logitech

That's unfortunate! Refer the mentioned steps and check if that helps to resolve the issue: 1. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay. 3. Keep other electrical wireless devices away from the USB receiver to avoid interference. 4. Try on a different computer.

We apologize that the Logitech MK470 did not meet your expectations. Your feedback is important to us, and we'll use it to improve our products. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:

We apologize for the inconvenience you've experienced with the Logitech MK470. It's disappointing to hear about the performance issues you're facing. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:

Hello kate64,
I am sorry that you do not love your KM540 keyboard and mouse. I will record your review and pass it along. Logitech appreciates your product review. - Leo from Logitech

That's disappointing! Please contact Logi support and our team will look into the issue to come up with the best possible solution.

That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.