Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 349 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 349 reviews
  • Rated 4 out of 5 stars

    Radams

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great wife loves it easy to use for her very easy to set up

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're so glad the webcam works great and that your wife finds it easy to use and set up. It's fantastic when technology is user-friendly for everyone. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Great webcam

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution, clear and sharp. I needed the different fields of view and zoom levels. Works well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback on the Logitech MX Brio Ultra HD 4K webcam! We appreciate you highlighting the excellent resolution, crisp image quality, and the versatility of the different field of view and zoom options. It sounds like a great fit for your needs!

  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product, I really liked it, I would definitely buy it again, the service at the place was excellent

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks so much for the kind words about the MX Brio Ultra HD 4K webcam! We really appreciate you taking the time to share your experience and that you'd consider buying it again.

  • Rated 5 out of 5 stars

    Perfect Quality Cam!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best cameras I’ve owned definitely recommend over others!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      hank you for your amazing review of the Logitech MX Brio Ultra HD 4K Video Webcam! We're thrilled to hear that it's one of the best cameras you've owned. Your positive feedback means a lot to us as we continue to provide exceptional products that enhance your video conferencing and streaming experiences.

  • Rated 5 out of 5 stars

    Logitech has done it again. Great product.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been great so far. I replaced the original BRIO with this one and it's been an awesome upgrade.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know you love the MX Brio! We appreciate you choosing Logitech.

  • Rated 5 out of 5 stars

    Gift card

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give me that $400 gift card nowwwwww!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your enthusiasm for the Logitech MX Brio Ultra HD 4K Video Conference Camera! While we can't provide gift cards directly, we're glad to hear that you're excited about this product.

  • Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be a great webcam with a ton of features. Very happy with my purchase!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We love to hear that you're enjoying your MX Brio Ultra HD 4K webcam – it really is packed with features to make your video calls and streams look amazing!

  • Rated 5 out of 5 stars

    Netter than the rest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying a few if these for oersonal and home youe. This one is the best of the webcams.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you've found the MX Brio Ultra HD webcam to be the best of the best for your personal and home use!

  • Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been serving me quite well for my streams and video recording needs!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the recommendation! We're thrilled to hear the MX Brio Ultra HD 4K is meeting your needs for streaming and video recording.

  • Rated 5 out of 5 stars

    Works great - love the manual shutter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to manually close and open the shutter.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech MX Brio Ultra HD 4K webcam! We're glad to hear that you appreciate the manual shutter feature.

  • Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was going to be an upgrade in quality from my Brio, but its about the same. It has a few more features but none that i use

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the MX Brio Ultra. We're sorry to hear it didn’t meet your expectations in terms of noticeable upgrades. Your feedback is appreciated and will help guide future improvements. Logitech

  • Rated 5 out of 5 stars

    Cam your

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars Great product and recominded yes too my frienss

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the 5-star review of the MX Brio Ultra HD! We're thrilled you're impressed and recommend it to your friends. The MX Brio offers exceptional image quality, making it a great choice for video conferencing and streaming. We appreciate you sharing your experience!

  • Rated 3 out of 5 stars

    Ok quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but expensive. Wait for a sale and then is ok. No adapter includede from a usbc to usb.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the MX Brio webcam. We're sorry to hear that the included accessories and price point did not fully meet your expectations. Your comments regarding the USB-C to USB adapter and pricing are valuable as we continuously work to improve our products and offerings. Logitech

  • Rated 4 out of 5 stars

    Definitely need to tweak settings first

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality will need to be adjusted before streaming. 4k only works if the program recognizes 4k.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! Our free G HUB software simplifies 4K settings for MX Brio. Download it here: [https://www.logitechg.com/innovation/g-hub.html] and enjoy hassle-free streaming!

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Wide view and excellent image

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Logitech cameras for many years consider them among the best. This is a step above anything else they had so far. The camera itself feel very solid with an aluminum body. The optical components are behind a glass filter and has an mechanical privacy shutter that opens by twisting the lens. Feels in ways like a photo camera. Audio comes from two microphones (at each side). The camera detaches from the monitor mount and accepts regular camera mounts, so it can be set on a tripod, etc. The monitor mount is an evolution from previous Logitech mounts which were already good. It can optionally be glued to the monitor. I don't like that if I don't want to use the glue, it's already set on one side of the mount, that can be flipped out, but it's still there. The camera can flip downwards so it can be pointed to a desk, so to show documents or other objects or to be used as a scanner. Connectivity is via USB-C. The cable is not attached to the camera so one can replace the USB-C cable it came with. The connection speed is 5Gbs, and also works, if needed, with an USB-A 3.0 to USB-C (Adapter not included). Since this is an 'MX' series device, if one already has the Logi Options+ software that's also used to configure the camera. This is not required but highly recommended on macOS and Windows. Since this camera is ultra-wide, one can reduce the field of view and position, change exposure, white balance and auto focus. It also caught my attention that this camera is certified for both Zoom and Teams, and it also works on Google Meet and on Chomebooks. On Chomebooks, it doesn't use any additional software. The OS lets you crop similarly to how it works with the Options+ software. On macOS, it also works great for Facetime. For gaming or streaming, it can also be used with G Hub, which also provides the same level of control as Options+. Have both installed and both work. The USB-C cable that it comes with is fairly long and good quality. It's also a bit thick so it's not as flexible. This is because this camera needs more bandwidth than older models. I also appreciate that it came in a paper box with no plastic.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the in-depth review of the MX Brio! We're thrilled you see it as a step above the rest. The premium build, 4K image quality, and versatile features make it a great choice for professionals and creators. Enjoy using it!

  • Rated 2 out of 5 stars

    Doesn't check all the boxes for me.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are others if you are looking for a high-quality web camera. The camera suffers from artifacts while streaming, which might not bother 95% of users. Still, when you're in the business of streaming professional-quality videos, you want to make sure you look fabulous, which this camera does not do well. Likes: Integrated Shutter Integrated Stereo Mics Magnetic Mount Dislikes: Poor video quality *I also own the Brio 4K, the predecessor to this camera, which performed much better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable feedback. We will forward it as a feedback to the appropriate team so they can look into it.

  • Rated 3 out of 5 stars

    Bought and returned…

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $200 I wasnt wasnt impressed. Didnt see the value for business calls vs. last year’s model or lower models. The latter may not have the latest features but still high resolution, and good enough for half the price or less

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the MX Brio. We're continually working to improve our products and offer the best value to our customers. Thank you for sharing your experience.

  • Rated 1 out of 5 stars

    Broke within a month

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within a month. Terrible honestly. I don't even think I can return at this point

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very Poor in low light

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera isn’t bad. But it’s not worth the premium price. I upgraded from the Logitech stream cam to this and I feel this camera actually did worse… way worse in lower light. It seems the camera adds A LOT of grain in low light settings. The stream cam does not do this. It took a 4k sharp looking image and made it look like a laptop camera. I have returned it and sticking with my stream cam until I upgrade to something else.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, We're very sorry to hear the MX Brio Ultra HD 4K webcam's low-light performance wasn't what you expected, especially coming from the Stream Cam. We understand your frustration and appreciate you sharing your feedback. Our goal is to continuously improve our products, and your experience will help us do that.

  • Rated 2 out of 5 stars

    Not worth the price for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor overall interaction with settings. Not a lot of changes and personalization can be made. Much less expensive to use phone app.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the MX Brio Ultra HD 4K Webcam. We’re sorry to hear the customization options didn’t meet your expectations and regret any inconvenience caused. Your input is appreciated and helps guide future improvements. Logitech