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Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the MX ERGO Plus Wireless Trackball Mouse, particularly highlighting its ergonomic design and ease of use. Many appreciate the long battery life, Bluetooth connectivity, adjustable angle, and precision button. While the price and size are concerns for some, the mouse is reported to alleviate wrist pain for some users. Some customers have reported issues with the button quality and weight of the mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,992 reviews
  • Rated 5 out of 5 stars

    1000% recommendation by me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic for drafting and 3d design work as it helps with hand joint ergonomics and comfortably

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Rated 5 out of 5 stars

    So Comfy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trackball. super accurate and confortable!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! We’re glad our product is helping you out. Your support helps us keep innovating. Logitech

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has an added benefit that made this a very worthwhile purchase. It can connect to two devices that can switch by the press of a button. And there is also a function that allows you to switch monitors between two computers like an extended monitor. When you move the mouse to the edge of the screen, it will automatically connect to the other PC. I never thought I was going to get comfortable with a trackball mouse. But it came pretty naturally. I mainly got it for my 2nd PC where I have a stacking monitor between the two, but didn’t want another standard mouse to need space for. And this worked even better with its features, to use it for both computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ergo is the way to go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get used to using the scroll ball but after about a week it was seamless. Only thing I wish this product had more shortcut keys.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback on the MX ERGO Plus! It's great to hear the scroll ball became comfortable for you. We appreciate your suggestion regarding more shortcut keys for future designs. Logitech

  • Rated 5 out of 5 stars

    Finger rolling good!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and less pain in my thumb. I have Arthritis and it helps me in controlling the mouse movement with ease.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking a moment to share your experience. We’re so glad the product is working well for you. Your support means a lot and helps us keep improving. Logitech

  • Pros mentioned:
    Ergonomic design

    Rated 5 out of 5 stars

    The Best Trackball EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had other Logitech trackballs but this one is the BEST EVER. Super ergonomic and adjustable. Precision feeling. Well, it has exactly what you are looking in an ergonomic device.

    I would recommend this to a friend
  • Pros mentioned:
    Angle

    Rated 5 out of 5 stars

    Best trackball ever, and I've owned a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Most comfortable trackball I've owned, and Logitech's new Options setup software (on the Mac at least) is really the pinnacle of cursor control software that I've ever experienced. The feature where you can control the tilt of the entire unit with the magnetic add-on angle footer and leaning of the hand position is just flat ingenious. Cons: I went to the web site to download the user manual, and there isn't one. Honestly, I'm not sure what I think I would find in the manual if it existed though because the darn thing really doesn't need a manual (can't say the same for the Craft keyboard I bought at the same time though, and it didn't have a manual either)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could be wrong but while this is GREAT sometimes the trackball doesn’t move as smooth but this could be a me problem and that I need to dust off my desk more often lol

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your thoughtful review. It’s great to know our product is living up to your expectations. Your support helps us keep delivering quality. Logitech

  • Pros mentioned:
    Ergonomic design

    Rated 5 out of 5 stars

    One of Their Best Trackballs Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many trackball devices from Logitech over the years, and this is the best one yet. It is comfortable to the hand, especially with the part that renders it to be at an angle. I only wish Logitech could add three device support to this as they have to the MX Vertical and others.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that you've found it to be the best trackball you've used. The adjustable angle is a standout feature for many users. It's unfortunate that it doesn't support three device connections like some of the other MX models.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You will not be disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this mouse is so amazing! It absolutely makes using the computer, in my case primarily laptops, more enjoyable and efficient. The hand position is extremely comfortable. Overall, this is a fantastic product, it's a little expensive at Best Buy, but it's a premium product that serves an important function as we are on our computers all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ergonomic design

    Rated 5 out of 5 stars

    Great roller ball mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the roller ball mouse. Logitech is a top of the line mouse but I wanted a Bluetooth mouse and this roller ball mouse wasn't so that is why we returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomic design

    Rated 4 out of 5 stars

    Ergonomic Design That Actually Work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace one that broke after less than a year. Was hesitant on the "ergonomic design" but after using it, I had to get the same as a replacement. I hope this one lasts longer than the first but the Best Buy Warranty should take care of that. Good value only if on sale.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on our ergonomic mouse. We appreciate you taking the time to share your experience. We're pleased to hear that you found the ergonomic design beneficial. We strive to provide high-quality products, and your feedback is invaluable in helping us maintain that standard. Please don't hesitate to contact our customer support team if you have any further questions or concerns.

  • Pros mentioned:
    Ease of use, Ergonomic design

    Rated 5 out of 5 stars

    I'd buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this ergonomic mouse is perfect for my needs. easy to use and very comfortable on the hand and wrist

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi LightEmup,
      Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Pros mentioned:
    Ergonomic design

    Rated 5 out of 5 stars

    Awesome ergonomic mouse!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot use a regular mouse anymore without them bothering my wrist. This mouse has been a blessing, since it not only helped the angle of my wrist, it also reduces my movement thanks to the trackball. The only downside is that, as with trackball mouses, you need to remove the ball from time to time to manually clean the movement sensors (whenever you start getting erratic behaviour). This is charged thru USB cable, so all good on that end.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomic design

    Rated 4 out of 5 stars

    This is a winner.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take a little bit of getting used to. This is my first ball-mouse. But holy crap...This might just do the trick. I don't think it will entirely replace my traditional mouse, for work stuff, but I think for my regular day-to-day, this is the way to go. I am a retoucher by trade, and find myself going back to my Microsoft Precision Mouse for actual work...But, normal browsing and usage (outside of Photoshop) I think this is a winner. I strongly recommend using the included dongle for connection, as the bluetooth connection seems to have a little tiny bit of jitters. Anyway, a day of usage and my wrists already feel better. It feels a little light and the included stand to add height slips a little...not perfect...but pretty close.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ergonomic design

    Rated 5 out of 5 stars

    LogitechMXERGO

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech cost a bit but relieved so much pain in my wrist and elbow! Love the rolling ball! I really like wireless and battery less capabilities!

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomic design

    Rated 5 out of 5 stars

    3rd one love this mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one of these. Helped resolved rsi in my wrists, the ball works smoothly and the sizing of the mouse is perfect if you have larger hands. I have one for both of my laptops and when my first one broke I replaced it with the same mouse! Really can’t complain, maybe wish you could connect with just Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My wrist feels so much better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work on the computer all day long and my wrist started hurting really bad with traditional mouse. I decided to buy this mx ergo plus mouse because i read that the angle of the wrist being more vertical and less wrist motion would help. It really does help! After the first few days my wrist immediately felt better, and now several months after my wrist continues to feel great. I love how its rechargeable and I dont have to buy batteries. Also, the track ball obly took 1 day to get use to using. I was afraid it was going to be difficult but its quite easy to adjust to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Going from a regular mouse to this trackball mouse has benefited me greatly for music production and the typical internet browsing. I’ve heard some complain about their thumb being uncomfortable or fatiguing but it must be after 2+ hours because I have yet to have my thumb strain so much that it interferes with my work. If you want to save space on your desk or want a more accurate cursor, this mouse is for you. After about a week you’ll be adjusted to this style of mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomic design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people dealing with carpal tunnel. Changing the angle helps with not overworking the same part of the wrist

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear the Logitech MX ERGO Plus is helping with carpal tunnel! The adjustable angle is designed to provide a more ergonomic experience. Thank you for your feedback. Logitech