Customer Ratings & Reviews
- Model:
- 910-005178
- |
- SKU:
- 6080600
Customer reviews
Rating 4.6 out of 5 stars with 1992 reviews
(1,992 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the MX ERGO Plus Wireless Trackball Mouse, particularly highlighting its ergonomic design and ease of use. Many appreciate the long battery life, Bluetooth connectivity, adjustable angle, and precision button. While the price and size are concerns for some, the mouse is reported to alleviate wrist pain for some users. Some customers have reported issues with the button quality and weight of the mouse.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 1 out of 5 stars
lasts less than 60 days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after less than 2 months. outrageously overpriced.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Jack, I'm very sorry that you had some issues with your MX Ergo. Please contact us via our support site for warranty information, as your mouse should still be well within it's warranty. -Weston from Logitech
Rated 4 out of 5 stars
Great Mouse. The angle does help a bit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no magic here, the pain does not go away, but the strain from twisting my wrist is noticibly less and I seem to have less fatigue when using this mouse. I wish the wheel was like the Performance MX Pro that I have as my spare and this would be 5stars.
I would recommend this to a friendRated 2 out of 5 stars
Bad battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’d great if it were actually Bluetooth. I charge it all night and can’t get it to work with out being plugged to USB/micro. Otherwise it’s an awesome tool for someone recovering from a broken hand.
I would recommend this to a friendBrand response from Logitech
Posted .Hi Weaux, thank you for your feedback! MX ERGO is fast-charging and long-lasting. The battery that holds power for up to 4 months battery life may vary based on user and computing conditions on a full charge. One minute of charge gives up to a full day of use. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023300094 - Will, Logitech.
Rated 3 out of 5 stars
Same as old one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for 100.00 the mouse is not worth it. same as old 1
No, I would not recommend this to a friend- Pros mentioned:Angle, Battery life, Bluetooth
Rated 5 out of 5 stars
Great upgrade for trackball users...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first things that stood out for me are that the Ergo Plus weighs almost twice as much as the previous M570 (a good thing, as it feels more solid), and the whole unit can tilt 20 degrees for comfort. Rechargeable battery is also convenient. The Ergo Plus has a small button on the top that effortlessly lets me switch between controlling my laptop and controlling my desktop - nice feature. The other cool thing at the Ergo Plus is the ‘Precision Mode’ button on the side. Great for editing photos, or any other work that requires more precision than you would want your mouse set at for typical use - awesome feature! Overall, a great product if you like the trackball style.
I would recommend this to a friend Rated 1 out of 5 stars
Why am I buying a used item as new?
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nasty.... I bought this in store and it ended up being a used mouse someone switched out dead skin and all! Customer service was no help. No Refund. No apology. Just said they'd look into it and get back to us....Been over a year.. I disassembled and soaked it 99% alcohol and now it is exiled as the basement mouse.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it’s great. On the third new one and still facing same problems of the sensor not picking up the movement correctly. Was very hopeful I just got a few duds but it seems that it’s a design fault. Great feeling, poor performance.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey, We are very sorry to hear that you're disappointed with the MX ERGO Plus Wireless Trackball Mouse, especially after receiving three replacements with the same sensor issue. We value your feedback and will use it to investigate this issue further. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 5 out of 5 stars
Great scroll mouse.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, smooth scrolling mouse and easy set up. Very customizable.
I would recommend this to a friendRated 2 out of 5 stars
might develop thumb issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good mouse until I started developing issues with my thumb because of the trackball.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that you've had an unpleasant experience with our product. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Rated 1 out of 5 stars
Caused thumb pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started getting thumb pain after using this as my main work mouse. Unfortunately it was after the 30 day return period. After discontinuing use of the mouse the pain went away after a couple of days. Just to make sure it was the mouse I tried it again and lo and behold the pain came back. I wouldn't recommend this mouse. I don't think your thumb was mean't to do so many repeated actions over and over again.
No, I would not recommend this to a friendRated 5 out of 5 stars
this things great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize it was only a trackball, but I really love it now.
I would recommend this to a friendRated 1 out of 5 stars
Non-existent tech support and knowledge of product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with Apple’s M1 chip. Sad that I wasted hours both in your third world “tech support” call centers and in the US. Two hours of driving to exchange the Ergo for this device only to find out from Logitech that they won’t have “any” device that’s compatible with the M1 for at least six months. He said that I can get the same functionality with a ten dollar mouse. The movements were jerky and inconsistent. I’m sure they will continue to sell them to M1 owners.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear that the MX Ergo didn't work with your Apple with M1 chip and that you wasted time with the technical support. There doesn't seem to be any problems now with compatability with the M1 Apple devices especially since you can also connect via Bluetooth. In an article dated just a month ago from Dot Esports, they highly recommended the MX Ergo for M1 MacBook's---https://dotesports.com/hardware/news/best-macbook-m1-pro-and-m1-max-mouse. Hope that this was helpful for you and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Rated 5 out of 5 stars
Great Item, Must have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great , smooth, worth the price. Easily customizable, very sturdy
I would recommend this to a friendRated 2 out of 5 stars
I thought at that price it would be better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great in the beginning but now two months later arrow is jumping all over the screen. I cleaned it and still same thing. Trackball feels like its scraping.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Nikitaso,
Thank you for choosing Logitech and for taking the time to share your experience. I apologize for the issue that you have experienced; I would like to help. If you have not already done so, I recommend downloading the Logitech “Options” software for customization and updates. The MX Ergo Trackball may need to be cleaned occasionally, it sounds like an accumulation of debris may be causing the issue that you have described. There is an access port on the bottom of the MX Ergo Trackball, where you can push out the Trackball for cleaning. I hope this resolves the issue that you are experiencing. I have attached a link to the “Getting Started” support page for the MX Ergo Trackball where you can find software downloads and further support if you are still experiencing issues.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360023300094-Getting-Started-MX-Ergo
- Pros mentioned:Angle, Battery life, Bluetooth
Rated 5 out of 5 stars
Great Upgrade from Logitech M570
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switched to a trackball earlier this year because my wrist was getting tired after a few hours of using Microsoft's Sculpt Ergonomic Mouse. After some search, it seemed that my only good option for a trackball was the predecessor to this trackball, the Logitech M570. I was a little disappointed in the build quality and the scroll wheel of the M570, so I was happy when Logitech announced the MX ERGO and pre-ordered it. I used the M570 since July until the start of October when the MX ERGO arrived. Even though the MX ERGO cost almost twice what the M570 is going for, I am glad to see that the build quality is way better. The angle on this trackball also feels much more comfortable than the M570, which laid a lot flatter. I have now gotten used to the steeper angle on this and M570 now feels odd and a little "off." Given how much time I spend using the trackball, I can easily justify the cost for myself. I was looking forward to the inclusion of Bluetooth, but I was also a little concerned that it might not work as seamlessly as the proprietary Logitech adapter. After using it for a few weeks now, I am glad to report that it works just as well as the Logitech adapter and that now I don't have to worry about connecting/disconnecting yet another USB device. With Logitech's new "Logitech Options" software for macOS, I have noticed that the forward/back buttons seem more reliable than the M570 buttons and that they now seem to work with more applications than their previous software/drivers. I have noticed that their Logitech Options Daemon software keeps using 1-2% CPU majority of the time. I am contemplating trying to use this mouse without the Logitech software, but I haven't done it yet. An additional benefit with Logitech's new Options software is that I no longer have to run an additional application (called Scroll Reverser) to reverse the scroll direction. Their Options software has an "option" to reverse the scroll direction. One thing that I am curious to see pan out over the next few months is the battery life. I did not use the M570 long enough, but I have heard that it easily lasts longer than a year. Logitech advertises the MX ERGO's battery to last four months. My trackball shows about 2/3 battery still left to go after almost two-and-a-half weeks. Given that it's sitting on the desk with easy access to plenty of micro-USB charging cables, I guess recharging this won't be too big of a deal. Overall, I am happy with my purchase and would recommend it.
I would recommend this to a friend Rated 1 out of 5 stars
Great Mouse, when it works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. But literally the luck of the draw. I have one that has been working great for going on 3-4 years. Got another one for my home office and it last for 3 months. No longer returnable. Would not expect this out of a $100 mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 2 out of 5 stars
Funky trackball
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like this mouse at all. You don’t actually move the mouse to move the cursor. To navigate you move the trackball. I found it counter intuitive.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Bvkacd, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
- Pros mentioned:Battery life, Bluetooth, Ergonomic design
Rated 5 out of 5 stars
Highly recommended ergo mouse alternative
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech has been one of my go-to brands when it comes to computing accessories, but to be honest it has been at least a decade since I've tried to use a trackball. So, I was definitely curious how the Logitech MX Ergo Plus Wireless Trackball performed. First off, from a build quality perspective the MX Ergo Plus meets and even slightly exceeds my typically high expectations from Logitech. Even though you aren't moving the whole unit around like a mouse, it still feels well built. In addition, the adjustable ergonomic angles (more on that later) are provided by a nicely weighted magnetic metal plate in conjunction with other embedded magnetics. All of the other buttons, wheel, and trackball itself also have the expected tactile feel. Now, the biggest feature touted is the ergonomic design. With the previously mentioned magnetic metal plate, you can have the MX Ergo sit pretty much flat, or by at a 10 degree angle. The Plus model, which is sold exclusively by Best Buy, adds an additional base that results in a 20 degree tilt. I've been using a split ergonomic keyboard for years, and I really liked using the Ergo Plus in the full 20 degree angle, as it felt like my hand is resting at a natural angle and state. The trackball itself feels precisely controlled by my thumb, and there is a button that alternates between two dpi settings for even more finer control. Also previously mentioned, a wheel is located between the two buttons for both vertical and horizontal scrolling, as well as middle-click duties. Logitech also provides their optional software, Logitech Options, that allows you to customize button actions. It is optional in most cases if you're happy with the default settings. The Wireless component is via both Bluetooth or Logitech's Unifying receiver, which is included in the package. In practice, it worked well for me. Other items of note. The built-in rechargeable battery is charged via microUSB; cable, but not charger, included. Also, it is capable of being connected to more than one system with a button to toggle between systems. The Logitech Options software also offers a feature to share information between the two systems, but I didn't try it out. Overall, I am very pleasantly surprised with how quickly I adjusted to the MX Ergo Plus. I'll be using it with my notebook by the couch from now on and definitely recommend it if you want an ergonomic alternative to a mouse.
I would recommend this to a friend Rated 5 out of 5 stars
makes work a lot easier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time figuring this out but now its fine
I would recommend this to a friendRated 5 out of 5 stars
User friendly trackball
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a wireless trackball on 2 computers. This works very well. With the adjustable angle it is comfortable for multiple users.
I would recommend this to a friend











