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Customer reviews

Rating 4.8 out of 5 stars with 3816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the MX Keys Advanced keyboard highly, praising its excellent build quality, satisfying key feel, and impressive battery life. The ease of use is also frequently cited as a significant positive. While some users find the keyboard expensive, connectivity issues are reported less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,816 reviews
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best keyboard ever. I’m buying another one for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item and it was easy to setup on my iMac

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to wake up the computer/laptop if you're just using the bluetooth connection, but it works fine otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard for every day use. Very sleek and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, no complaints, everything about it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Keyboard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is easy to set up. Back lit basic keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look and feel of your laptop. Keys provide smooth typing feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard to use with my MacBook Pro love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable, fickle connection.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice to use but connection and software fail. Doesn't support wired connection. Therefore I've had to keep a second keyboard on hand. What's the point of using a keyboard if you need to use another keyboard? Drops connection or spams inputs frequently. I strongly do not recommend

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the troublesome experience you had with the mouse. Try using a different USB port and check on a different device. Also, unpair/re-pair or disconnect/reconnect the hardware and check if that helps. If the issue persists, reach out to Logi Support team for further assistance.

  • Rated 5 out of 5 stars

    Awesome Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built, quiet keys and super comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect and cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I save is perfect and it lights up. Go for it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good keyboard but at times it stops and I have some problem connecting to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy duty - sturdy, easy to type one. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very comfortable and satisfying to type with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up to 3 different computers. Backlit option a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfortable key shape and illumination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No cons to this keyboard. Everything you expect for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch of this keyboard as well the size and layout.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Backlight problems X 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10+ year old Logitech K800 was still working fine but, over the years, had become somewhat of an eyesore. I purchased a MX Master 3 mouse and a MX Keys keyboard a little over a year ago. The mouse has worked flawlessly but the keyboard's backlight was becoming problematic. The backlight would turn on and off constantly while the keyboard was on. If I forgot to turn it off, the battery would be drained and need charging. Being past the 1 year manufacturer's warranty, I bought a second MX Keys today. I charged the keyboard, with it off. When it was charged, I turned it on and found that this one also had a malfunctioning backlight, turning repeatedly on and off more rapidly than my first. Pretty disappointed actually because I really liked the MX Keys' feel, compactness and low profile but returned this one to Best Buy. Having a deja vu experience because I purchased another K800. Maybe I'll get another 10 years out of it!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, thank you for sharing your experience with the MX Keys. I'm sorry that the backlighting was not what you had anticipated. The MX Keys has a "Smart Illumination". This means that there are proximity sensors built into the keyboard to detect when your hands are near the keyboard to illuminate and then when you step away the lighting will turn off. There currently is not an option to turn it on and leave it on. You can change the brightness of the backlight with the onboard buttons that are located in the top row of the keyboard. I hope this information helps you. I hope that the K800 serves you well again! Thank you for being a Logitech customer. Kristi from Logitech

  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Not sure yet if this is the best that I have owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. Has lights and nice to type on. Still getting used to. Has options and can change them through Logitech app.

    I would recommend this to a friend