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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3815 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the MX Keys Advanced keyboard highly, praising its excellent build quality, satisfying key feel, and impressive battery life. The ease of use is also frequently cited as a significant positive. While some users find the keyboard expensive, connectivity issues are reported less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,815 reviews
  • Rated 5 out of 5 stars

    Faster than my old one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And no more monthly rental charges from sparklight internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is the best I ever had. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Backlight problems X 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10+ year old Logitech K800 was still working fine but, over the years, had become somewhat of an eyesore. I purchased a MX Master 3 mouse and a MX Keys keyboard a little over a year ago. The mouse has worked flawlessly but the keyboard's backlight was becoming problematic. The backlight would turn on and off constantly while the keyboard was on. If I forgot to turn it off, the battery would be drained and need charging. Being past the 1 year manufacturer's warranty, I bought a second MX Keys today. I charged the keyboard, with it off. When it was charged, I turned it on and found that this one also had a malfunctioning backlight, turning repeatedly on and off more rapidly than my first. Pretty disappointed actually because I really liked the MX Keys' feel, compactness and low profile but returned this one to Best Buy. Having a deja vu experience because I purchased another K800. Maybe I'll get another 10 years out of it!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, thank you for sharing your experience with the MX Keys. I'm sorry that the backlighting was not what you had anticipated. The MX Keys has a "Smart Illumination". This means that there are proximity sensors built into the keyboard to detect when your hands are near the keyboard to illuminate and then when you step away the lighting will turn off. There currently is not an option to turn it on and leave it on. You can change the brightness of the backlight with the onboard buttons that are located in the top row of the keyboard. I hope this information helps you. I hope that the K800 serves you well again! Thank you for being a Logitech customer. Kristi from Logitech

  • Rated 4 out of 5 stars

    Too wide for small working areas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too wide for small working areas, but excellent in the typing and in features. I do recommend this keyboard but not for limited space working areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Nice to use. Smooth, small footprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MX KEYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Keyboard is pretty good! I never see it ever.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look elsewhere.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this product. It seems well built, and it pairs nicely with the MX Mouse, but it has a bad habit of throwing random characters into the mix. Other times, it will do an unexpected return] and you find yourself down a line. I contacted Logitech about the problem, and they agreed it wasn't "normal", but offered no solution other than updating the software which did nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable, fickle connection.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice to use but connection and software fail. Doesn't support wired connection. Therefore I've had to keep a second keyboard on hand. What's the point of using a keyboard if you need to use another keyboard? Drops connection or spams inputs frequently. I strongly do not recommend

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the troublesome experience you had with the mouse. Try using a different USB port and check on a different device. Also, unpair/re-pair or disconnect/reconnect the hardware and check if that helps. If the issue persists, reach out to Logi Support team for further assistance.

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to be able to switch between computers easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great keyboard with outstanding performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option for use with multiple devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it daily with my work computer and my personal laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . No cons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rolls Royce of keyboards. Great key mechanics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys in the keyboard are very responsive and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most requested by my team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most requested by my team and quick delivery. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Woks as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lighted keyboard does not light the keys very well - even with cranking up the brightness and I don't like the way it turns off when not keying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't expect anything less from a Logitech product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ,it works great makes working more ergonomic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best keyboard I've ever owned. Incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Keyboard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wireless keypad for my Macbook Air. The only issue I have is the Command F (Find) does not work on the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium backlit keyboard. Customizable with logitech flow.

    I would recommend this to a friend