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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.8 out of 5 stars with 563 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the MX Keys S Combo, especially regarding the quality feel of the keyboard and its long battery life. Users also appreciate the ease of use, smooth connectivity between different devices, and the amazing electromagnetic scroll wheel. Some customers feel that the palm rest could be wider and that the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 563 reviews
  • Rated 5 out of 5 stars

    New keyboard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Great upgrade. Touch is so easy. Cut work in half

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought it and I didn't know it was backlit and that super cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very responsive keyboard and mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very responsive and easy to switch between 3 laptops we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for office, works great, I’ve always been a Logitech guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for WFH! There’s a lot of smoothness to the mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MX Keys rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best keyboard and mouse you can buy. Get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light up keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for working on the computer in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual OS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for my dual OS system. 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth mouse. Using it for autocad daily for work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont buy here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key broke after 8 months and they don't repair. Don’t buy from Best Buy they don’t stand by their products.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear about the broken key and the lack of support you received regarding repairs. We apologize for the disappointment this caused and for the loss of confidence in our service and products. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tryping experience. Best for home office setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard and mouse combo.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard and mouse combo for my home office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but wish one part was different

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid my one complaint is they don’t work with the unifying receivers you have to use the bolt receiver

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse was great but I could not get used to the keyboards angle. Good value for someone that doesn't prefer a flat keyboard.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear the keyboard angle wasn't a good fit for you. While we're glad you liked the mouse, we appreciate your feedback on the keyboard. Logitech

  • Rated 3 out of 5 stars

    Mouse is too awkward to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the keyboard but the mouse was too big for me to use comfortably. I also didn't like having to lift the mouse to switch between systems. I returned this combo and purchased the keyboard separately. I then purchased an M720 mouse which allows me to switch between systems with my thumb.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Purchase Elsewhere

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Horrible store. If you buy this do not under any circumstances purchase a protection plan because they will not honor it. Buy your electronics from Amazon like everyone else and save yourselves the trouble of dealing with Worst Buy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your positive feedback on the MX Keys S Combo itself. We're sorry to hear you had a negative experience with the store's protection plan. We understand your concern and value your feedback. Logitech

  • Rated 4 out of 5 stars

    Logitech Max keys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good keyboard and mouse, although the mouse freezes sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality, Scroll wheel
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very nice keyboard/mouse combo!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MX Keys S (keyboard) and MX Master 3S (mouse) both use the newer Logi Bolt Receiver, which uses a different protocol than the older Unifying Receiver, so they’re not compatible with any older Unifying Receivers you may have lying around. In that same respect, any older Logitech devices you may have that used the Unifying Receiver, will not work with the new Logi Bolt Receiver. That being said, I also tried connecting both via Bluetooth, and didn’t have any trouble, however I did notice that there’s a slight delay when switching to a device that’s connected via bluetooth. The biggest thing to note about the connectivity is that a bluetooth connection won’t work if you need to do anything in BIOS, whereas a Bolt connection will. I could immediately tell that this keyboard is a huge improvement over the Logitech K375 that it’s replacing. Probably not a fair comparison, given the price difference, but if you spend a significant amount of time behind the keyboard, spend the extra $$. It has a nice, solid feel to it. It also has a nice weight, and isn’t going to be sliding all over your desk when you don’t want it to. The keys have a good, crisp feel to them with just enough noise that you know you’re doing something, but not so much that everyone in the house/office can almost follow along. Keyboard features include dedicated keys to switch between up to three devices. One of which I used to pair my keyboard and mouse to my Samsung tablet. The F1-F12 keys can be locked to the old school functions, or be used for pre-programmed functions that control brightness, keyboard backlighting, mic mute, media controls, and a quick emoji selector. Using Logitech Options+, you can also change these keys to do many other things if you so desire. It also has keys dedicated to a calculator, screen snip, <something>, and Windows lock. Very convenient! The mouse has a nice feel to it, but I’ve been a trackball user for several years, so I’m still adjusting. The electro-magnetic scroll wheel is amazing though! I have a few spreadsheets that have several thousand rows (a couple with over 500k), and the weighted scroll wheel makes scrolling through those SO much easier! It also has a horizontal scroll, which is great in spreadsheets as well. My biggest complaint about the mouse is that the Easy Switch button, to switch your mouse between different devices, is located on the bottom of the mouse. If you switch back and forth several times throughout the day, it is much more convenient (like with their MX Ergo trackball) if the button was on top. I can only hope that Logitech will see fit to let you remap one of the more accessible buttons (or even a gesture) to the EasySwitch function, but as of now, this is not possible. Battery life has been decent so far; better than expected for the keyboard. I was able to get about two week’s worth of typical business use, with the keyboard backlight at default (auto brightness; 30 second timeout) settings, out of a full charge. The mouse is still at 80%. Overall a great combo. 5 stars if you could remap the EasySwitch function to another button.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Don’t buy the keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the keys broke off after a few weeks of use. There doesn’t seem to be any way to fix it since the plastic on the scissor switch broke. I’m gentle with my electronics so it was disappointing to say the least. The mouse is great and I bought one for several family members.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're truly sorry for the disappointing experience. Your feedback has not gone unnoticed, we will forward it along to the right team. Thanks so much!

  • Rated 1 out of 5 stars

    Defective Mouse After 65 Days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed in the quality here I bought this to be my forever keyboard/mouse. But the mouse has started blinking red and failing to connect after just 65 days. That's completely unacceptable for a device of this cost. I will not be buying Logitech products in the future.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for your frustrating experience with the MX Keys S Combo. A blinking red light typically indicates a low battery, but a device failure after only 65 days is unacceptable for a product of this quality. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech