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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1984 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the product's excellent ergonomics, which many find alleviate wrist pain, alongside its ease of use, legendary battery life, and reliable overall performance. Its lightweight design and Bluetooth connectivity are also frequently praised. However, some users note that its size might be too large for those with medium hands, and there are concerns about the scroll wheel's durability and the product's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,984 reviews
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this product my hand would cramp up an hour into my eight hour shift. I was really considering taking a medical leave due to the pain in my hand from the motion of using the usual mouse daily. I feel logi saved my job. I honestly didn’t know how I would be able to continue.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Jrj25,
      Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    MUST BUY!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is nice and smooth. Vertical position takes pressure off of wrist.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear the MX Vertical's ergonomic design is providing comfort. Feedback like yours helps us understand its benefits. We appreciate you sharing your experience. Logitech

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Best Buy had just what I needed. This mouse is so much better for my wrist. I was having pain with the traditional mouse and I work from home on my computer all day. This mouse is perfect and is so comfortable. Took no time at all to get adjusted to the slight change in the feel of this mouse. Thanks Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Saves the wrists

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable mouse that keeps my wrist neutral and so far no carpal pains. Works great with my Macbook pro 14 and with windows laptops via bluetooth and is switchable. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Comfort + Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it’d be tough to adjust to the vertical mouse, but it feels natural and works very well! Adds a little flare to my desk setup too.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! The MX Vertical often surprises people with how quickly it feels natural. We love that it adds both comfort and a bit of style to your setup! Happy (and comfortable) mousing!

  • Pros mentioned:
    Ergonomics

    Rated 4 out of 5 stars

    Natural feel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Natural feel. Takes some getting used to if coming from a traditional mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your feedback on the MX Vertical! We understand it takes some getting used to when transitioning from a traditional mouse. We're glad you're experiencing the natural feel and appreciate your insight. Logitech

  • Pros mentioned:
    Ergonomics

    Rated 4 out of 5 stars

    Usually great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse but occasionally it stutters during use. The ergonomics are the absolute best. When connected via USB it works flawlessly but when it is connected via Bluetooth it stutters at times.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Mx vertical I purchased. I love it. Wrist pain completely went away, and easy to move between my 3 computers with the software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Experience With The Logitech MX Vertical Mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. There was a small learning curve but after that its very comfortable and natural.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I could go back to a regular mouse! My hands feel so good. It was weird to get used to at first, but it’s amazing!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Connor,
      I am glad to hear that you are loving your MX Vertical mouse. Indeed, it takes some time to get used to the mouse design and hand position, but the benefits greatly outweigh the learning curve. Logitech appreciates your product review. - Leo from Logitech

  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse to lessen Carpal Tunnel. Back and Forward buttons should go up and down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really comfortable and responsive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my office and it is so comfortable to use. No tension of my wrist at all and I can use it on all surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 4 out of 5 stars

    Organismic mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, smooth, fitting and minimal movement for your wrist. After long hours of work or gaming it holds its comfort for less tension on wrist. I would recommend this product. For me, the price was worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good unique mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good mouse, it will take most people time to get used to the shape of the mouse to use it. Also I suggest you have plenty of desk space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech mouse review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse of all those people suffering from wrist pain. It is very comfortable to use for hours.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech MX Vertical Advanced Wireless Optical Ergonomic Mouse. We're glad to hear that it's providing relief and comfort for those suffering from wrist pain. Your feedback is valuable as we continue to develop products that prioritize user well-being.

  • Rated 5 out of 5 stars

    Perfect Fit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my hand. I love how you can switch between computers so easy by just pressing a button. I barley have to move my hand when using it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear the MX Vertical fits comfortably in your hand and you appreciate the easy computer switching. Its ergonomic design is intended to enhance comfort and efficiency. Enjoy your MX Vertical!

  • Rated 5 out of 5 stars

    Nice and comfy ergo mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfy to use. Bluetooth connection is very responsive

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Comfort & Connection! We love that you find the MX Vertical comfortable to use and the Bluetooth connection is responsive. The ergonomic design is a major selling point for many users who want to reduce strain during long periods of computer use.

  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the mouse but compared to the lift the MX is very cheap feeling & the scroll is not as smooth. Paying $30 more should come with more than a bigger size a little disappointing, will be returning id rather stick with the smaller mouse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Best Logitech Mouse yet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech always makes a great mouse but this one is the best one ever. It takes a few uses to adjust to the new Ergo design but once you do, it seems crazy to have every twisted your wrist all day. Game changer for hand/wrist cramps!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was great until it wasn’t.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for awhile, but after a few months the mouse is really jittery now. For some reason it is not as responsive as it once was. It also shakes around the screen from time to time for no reason?

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. I’m glad the mouse worked well for you at first, but I’m sorry to hear that over time it has become jittery and less responsive, with the cursor shaking unexpectedly. Your experience is important and highlights potential issues that may affect others too. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech