Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$85.99
Save $34
Comp. Value: $119.99

Customer reviews

Rating 4.6 out of 5 stars with 1933 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,933 reviews
  • Rated 2 out of 5 stars

    Pain shifted

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist hurt from Mouse use and switched to this new mouse but my pain has shifted to my thump now.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that you've experienced discomfort in your thumb while using the Logitech MX Vertical Advanced Wireless Optical Ergonomic Mouse. While this mouse is designed to reduce wrist strain, individual comfort can vary.

  • Rated 2 out of 5 stars

    size too large

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too large for my small female hand; uncomfortable positioning of wrist

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy to use mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and Bluetooth connect. Very comfortable and easy to learn

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    new style mouse is clumsy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kind of clumsy for me, but hope to tune into it before long

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Probably nice for someone else

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok. I'm not used to having my hand in that position so it wasn't the mouse for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite ergonomic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Very supportive for long term usage. The product was returned after a month of trying out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blockbuster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse out there. It cannot disappoint at any point.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I am not happy with the product.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will drop its bluetooth connection while using, literally. Then it not reconnect easily. Today it took fifty-five minutes to reconnect, twenty of those minutes I spent on hold with Logitech. Which is another reason for the two-star review. Logitech's customer service and support sucks!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Tgoodrich074, Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Rated 3 out of 5 stars

    Not good with Macs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but it just would not work with my Mac.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a vertical mouse but this is so heavy and the top is so narrow that my hand is constantly slipping. The ergonomics that I'm gaining with a vertical mouse is lost by constantly clutching it with my pinky.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had an unpleasant experience with our product. We take product design and quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.

  • Rated 1 out of 5 stars

    Meh. I wanted to like.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all about these vertical mice and decided to try one and gave this one a shot. When the best buy guy handed me the box I thought the box was empty bc it was soo light! This mouse feels good in the hand however it feels wayyyy too hollow and light that it's uncomfortable to use as a mouse. Feels like you're pushing the lightest thing around. I returned it and back to my heavy and solid Logitech MX Master 2S mouse. If there was a heavier and more solid feeling vertical mouse I'd probably try that one. But until then I'd rather use regular style premium mouse instead.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your insights with us. We will be sure to pass on your feedback to the right team.
      We sincerely appreciate you taking the time to offer helpful suggestion.

  • Rated 1 out of 5 stars

    Learning Curve!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To hard to work with. BIG learning curve. it had a hard time connecting with the wireless dongal. I had to plug it in with the cord ( Pervided ). for it to work. I returned It.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Seems like a good idea, but very uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good idea, but very uncomfortable. After using a traditional mouse for many years, I decided to give this, seemingly ergonomic, mouse a try. At first, it was horrible. After using it for about two hours, it actually got worse. Don’t get me wrong, the mouse works fine and does everything it is supposed to. I just really hated the angles.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ergonomic Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this mouse so much because I had to squeeze it too much to click with the buttons.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works well but not comfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned it and went back to the MX Master 3 this is too vertical for my comfort.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels premium but the grip was something I couldn't get used to. I had to return it. The grip is more of a handshake.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! However, we will forward it as a feedback to the appropriate team so they can look into it.

  • Rated 1 out of 5 stars

    Won't stay connected to computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics of the mouse are great. The only issue, which is a big one, is that the mouse will not stay connected to my computer (a Surface Book) after going to sleep. I basically have to restart the computer to reconnect, making this mouse useless to me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    High quality, but just too weird

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried using this for about 3 weeks and it was just too funky for me to get along with. Switched back to my MX which feels just right. Wish I had just upgraded to a new MX at the end of the day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrist hurts from using

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality. I've developed wrist pains from using it. Had to go back to my old basic mouse. It's so light, there's no weight to it, so you have to actively control how much you're pushing and pulling when using the mouse, make you stiffen your wrist. Waste of money tbh.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi kolabear, Very sorry to hear your disappointment with the MX Vertical Wireless Optical Mouse. You seem to be experiencing what the MX Vertical was designed to prevent. Did you know that you can actually change the settings for your MX Vertical using Logitech's Options software? Here's a link to download it  https://support.logi.com/hc/en-us/articles/360025297893. Options allows you to adjust the point and scroll features of the MX Vertical to compensate for the lightness of the mouse. Also, here's a link to how to setting up an ergonomic workspace  https://www.logitech.com/en-us/ergo/workstation-setup.html. Hope that you found this helpful and that you'll give the MX Vertical another try. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 1 out of 5 stars

    Not do great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hand fatigue but efficiency is reduced with pointer sticking. I wanted to like this mouse due to the ergonomic design, but not happy about it slowing down productivity.

    No, I would not recommend this to a friend