Customer Ratings & Reviews
- Model:
- 910-005447
- SKU:
- 11236110
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the product's ergonomics, ease of use, and impressive battery life, noting its reliable overall performance, convenient Bluetooth connectivity, and lightweight design. However, some users have raised concerns about wrist pain, the product's size being too large for certain hand sizes, and the durability of the scroll wheel. Additionally, the high price is a notable drawback for some customers.
This summary was generated by AI based on customer reviews.
still causes a bit of pain
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked how responsive this mouse is, unfortunately it caused me pain because 1/4 of my wrist is still pressed against the desk, and it does require wrist bending to move the cursor. It's better than a traditional mouse, but not as good as the 3m ergonomic joystick mouse. Plus, the clicks were kind of loud.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Great build quality, works perfectly..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is built well, and I experienced absolutely no connectivity or communication issues via Bluetooth on my Mac. That being said, I've gone back to using my previous mouse. For me, I just couldn't get used to the "rest" of my wrist on this mouse. Now, I'm no stranger to vertical mice -- I use vertical mice exclusively, but the angle/pitch of this particular mouse I simply found uncomfortable for my uses. My wrist would drag across the mat surface, causing pain due to friction after a while. This is, of course, no fault of Logitech's nor is it a slight on the mouse. It's 100% personal preference!
I would recommend this to a friend- Cons mentioned:Scroll wheel
Scroll wheel broken after 3 months!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scroll wheel broke after 6 months. They only offer a measly 30 day warranty so I'm out $100. There are other reviews that mention this, and tons of people online complaining about it, but no resolution from Logitech. Don't waste your money, don't roll the dice, it's not worth it!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Nate,
I am sorry that the MX Vertical mouse did not perform as expected. Feel free to contact the Logitech support team to claim your device's 1-Year Limited Hardware Warranty. Logitech appreciates your product review. - Leo from Logitech
Mouse
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this mouse. Provided relief for wrist pain.
I would recommend this to a friend- Pros mentioned:Ergonomics
nice new mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vertical mouse will reduce hand, wrist and shoulder fatigue. been suing for a month and won't switch back. Love it. give it a try
I would recommend this to a friend NOT for me
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, as advertised - but I disliked it / returning it was no problem
No, I would not recommend this to a friendGood but shaky left click, drifting.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been a month since I bought it. Loved this mouse at first. The left click is starting to get shaky like the click won't go through. I have to click several times to get it to go through and the left mouse click drifts left or right of where I'm trying to keypress. Maybe I just didn't get a good one idk.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're glad to know you loved the device. We recommend you to clean the button/key with compressed air and check if that helps to resolve the issue. Incase if it still persists, reach out to BestBuy for further assistance.
- Pros mentioned:Ergonomics
Love, love, love this mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this mouse. It immediately relieved the pain in my arm I was experiencing using a conventional mouse.
I would recommend this to a friend - Cons mentioned:Price
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but too expensive, hands feel resting while this mouth.
I would recommend this to a friend Requires Wrist Movement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse still requires wrist movement. Not the best fit for someone with tendinitis.
No, I would not recommend this to a friendulnar nerve
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't a bad product bad wasn't helpful for my ulnar nerve issue.
No, I would not recommend this to a friendJust not my thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tired it but kept reaching for it like a regular mouse. Maybe if it was the only mouse I used and spent more time but went back to a normal mouse.
No, I would not recommend this to a frienddidn't fit my hand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall nice, but had to return it, no problems with functionality, but didn't really fit my hand. But it did worth trying.
I would recommend this to a friendLeft button stopped working, No support from Logit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left click button stopped working. Won't hold to move and drag a window consistently. Would also sometimes double click with a single click. Logitech support would not assist. Very disappointed in the brand and model.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing and we apologize for the inconvenience. We'd recommend you to try to get in touch with Logi Support team once again and check for available options, next steps, and best possible solution in this case.
Returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Might just be me, but it would only work consistently if wired which is not why I bought it. Bluetooth and universal adapter both required me to use my Apple mouse to get this one started after a restart or shutdown. Without the Apple mouse I would not have a mouse at all. I did like the feel of the MX Vertical so disappointed in the wireless issues.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi. Sorry to see you were having connectivity issues with the MX Vertical mouse. This mouse has the ability to be used with Bluetooth or the USB receiver. You do have a 1 year limited warranty that you can claim to get a replacement sent to you. But if you have any questions, please check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360023459893. I hope that helps!
I tried.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the game changer it was said to be. I found myself in more pain using this mouse than my traditional one. I could never quite get comfortable with it in my hand. I gave the Vertical Advanced Wireless Optical Ergonomic a fair chance. Two years to be exact. But the performance was getting worse over time. It's a little glitchy, and the cursor was freezing constantly. I have since returned to my old reliable MX Master 2S.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the MX Vertical Advanced Wireless Optical Ergonomic Mouse. We understand that it may not have been the right fit for you and appreciate your honest feedback regarding its comfort, performance, and the observed issues with glitching and cursor freezing. We will use this feedback to improve future product development.
Disappointing Ergonomics
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea behind this mouse is great, however I found this mouse to cause more hand cramping than a standard mouse. The item is built with quality but would not consider it helpful for ergonomics. Genuinely wanted to like it, but switched to the Logitech MX Master 3 instead.
No, I would not recommend this to a friendFine initially but left button fails after 1 year
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse worked great for just over 1 year. However, the left mouse button started having problems. When I click, hold and drag, the button seems to lose its connection so I don't get the full drag. Logitech suggest blowing air under the buttons but this hasn't done anything. After searching on the internet, I found lots of other users that have the same issue. After chatting with Logitech, they said they can't help since the mouse is out of warranty. I have purchased lots of Logitech devices in the past (mice, remotes, keyboards) but this may be my last purchase.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience you experienced and understand your disappointment. This is not the experience we want you to have. We'll surely take this as feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Doesn't work consistently
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice mouse / features, but doesn't work consistently. The left (main) button works intermittently. This makes it unusable. I have read online of others having the same issue. I purchased less than a year ago.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Better elsewhere.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons click too loud. Returned. Also found to not be ergonomic like advertised.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the MX Vertical mouse. We're sorry to hear that the click sound was too loud for your preference and that you didn't find it ergonomic as advertised. We understand the importance of a comfortable and quiet mouse, and we'll take your comments into consideration for future product improvements.