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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $119.99

Customer reviews

Rating 4.6 out of 5 stars with 1898 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the ergonomic design, ease of use, and impressive battery life of the MX Vertical mouse. Many appreciate the Bluetooth connectivity and comfortable weight, although some find the size unsuitable and a few have reported issues with the scroll wheel. The high price point is also a recurring concern for some buyers. Positive feedback overwhelmingly focuses on the mouse's comfort and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,898 reviews
  • Rated 3 out of 5 stars

    didn't fit my hand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice, but had to return it, no problems with functionality, but didn't really fit my hand. But it did worth trying.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left button stopped working, No support from Logit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left click button stopped working. Won't hold to move and drag a window consistently. Would also sometimes double click with a single click. Logitech support would not assist. Very disappointed in the brand and model.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing and we apologize for the inconvenience. We'd recommend you to try to get in touch with Logi Support team once again and check for available options, next steps, and best possible solution in this case.

  • Rated 3 out of 5 stars

    Just not my thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tired it but kept reaching for it like a regular mouse. Maybe if it was the only mouse I used and spent more time but went back to a normal mouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Glitchy Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for this mouse. It worked great the first 30 days. BB allows a 14 day trial to return it if it doesn’t work out for you. Of course it would stop working after the return window is closed. I charge it everyday, clean my mouse pad. It still glitches and drags. I work in a fast pace environment so every second counts.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the issues you've encountered with the Logitech MX Vertical Advanced Wireless Optical Ergonomic Mouse. To address these issues, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    Fine initially but left button fails after 1 year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse worked great for just over 1 year. However, the left mouse button started having problems. When I click, hold and drag, the button seems to lose its connection so I don't get the full drag. Logitech suggest blowing air under the buttons but this hasn't done anything. After searching on the internet, I found lots of other users that have the same issue. After chatting with Logitech, they said they can't help since the mouse is out of warranty. I have purchased lots of Logitech devices in the past (mice, remotes, keyboards) but this may be my last purchase.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience you experienced and understand your disappointment. This is not the experience we want you to have. We'll surely take this as feedback and make sure to share it with the right team. Thanks for bringing it to our notice.

  • Rated 2 out of 5 stars

    Disappointing Ergonomics

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea behind this mouse is great, however I found this mouse to cause more hand cramping than a standard mouse. The item is built with quality but would not consider it helpful for ergonomics. Genuinely wanted to like it, but switched to the Logitech MX Master 3 instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might just be me, but it would only work consistently if wired which is not why I bought it. Bluetooth and universal adapter both required me to use my Apple mouse to get this one started after a restart or shutdown. Without the Apple mouse I would not have a mouse at all. I did like the feel of the MX Vertical so disappointed in the wireless issues.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi. Sorry to see you were having connectivity issues with the MX Vertical mouse. This mouse has the ability to be used with Bluetooth or the USB receiver. You do have a 1 year limited warranty that you can claim to get a replacement sent to you. But if you have any questions, please check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360023459893. I hope that helps!

  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    size too large

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too large for my small female hand; uncomfortable positioning of wrist

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Great easy to use mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and Bluetooth connect. Very comfortable and easy to learn

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    new style mouse is clumsy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kind of clumsy for me, but hope to tune into it before long

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Probably nice for someone else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok. I'm not used to having my hand in that position so it wasn't the mouse for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite ergonomic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Very supportive for long term usage. The product was returned after a month of trying out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Blockbuster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse out there. It cannot disappoint at any point.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a vertical mouse but this is so heavy and the top is so narrow that my hand is constantly slipping. The ergonomics that I'm gaining with a vertical mouse is lost by constantly clutching it with my pinky.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had an unpleasant experience with our product. We take product design and quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.

  • Rated 1 out of 5 stars

    Meh. I wanted to like.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all about these vertical mice and decided to try one and gave this one a shot. When the best buy guy handed me the box I thought the box was empty bc it was soo light! This mouse feels good in the hand however it feels wayyyy too hollow and light that it's uncomfortable to use as a mouse. Feels like you're pushing the lightest thing around. I returned it and back to my heavy and solid Logitech MX Master 2S mouse. If there was a heavier and more solid feeling vertical mouse I'd probably try that one. But until then I'd rather use regular style premium mouse instead.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your insights with us. We will be sure to pass on your feedback to the right team.
      We sincerely appreciate you taking the time to offer helpful suggestion.

  • Rated 3 out of 5 stars

    Not good with Macs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but it just would not work with my Mac.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels premium but the grip was something I couldn't get used to. I had to return it. The grip is more of a handshake.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! However, we will forward it as a feedback to the appropriate team so they can look into it.

  • Rated 2 out of 5 stars

    I am not happy with the product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will drop its bluetooth connection while using, literally. Then it not reconnect easily. Today it took fifty-five minutes to reconnect, twenty of those minutes I spent on hold with Logitech. Which is another reason for the two-star review. Logitech's customer service and support sucks!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Tgoodrich074, Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Rated 1 out of 5 stars

    Too big for optimum ergonomics.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as ergonomic as one might expect. Try in store first before purchasing.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that the Logitech MX Vertical Advanced Wireless Optical Ergonomic Mouse wasn't as ergonomic as you expected and felt too big. We appreciate your feedback and the helpful suggestion for other customers to try it in-store. Logitech

  • Rated 1 out of 5 stars

    Learning Curve!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To hard to work with. BIG learning curve. it had a hard time connecting with the wireless dongal. I had to plug it in with the cord ( Pervided ). for it to work. I returned It.

    No, I would not recommend this to a friend