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Customer Ratings & Reviews

$79.99
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Comp. Value: $119.99

Customer reviews

Rating 4.6 out of 5 stars with 1922 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the MX Vertical Advanced Wireless Optical Ergonomic Mouse, especially its ergonomics, ease of use, and long battery life. Many appreciate its reliable performance and Bluetooth connectivity. However, some users have reported wrist pain, while others find the size unsuitable for medium-sized hands. There have also been complaints about the scroll wheel's durability and the high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,922 reviews
  • Rated 3 out of 5 stars

    It's a great idea, but has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this mouse uncomfortable to use, and find that when you click it it has a tendency to move from the targeted location. I find the MX Master to be a much better mouse with more functionality. Right now it's sitting in a drawer just in case my MX Master dies on me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I hoped

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just not as comfortable as I hoped it would be. My hand just wants to fall off the back of it and it was straining to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is much easier than a regular mouse! It did not take long for me to be at ease using it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice mouse, but not comfortable for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse worked perfectly fine, but it just wasn’t comfortable for me. The wrist angle just wasn’t right for me. But, I was able to return it easily and replace it with a more standard mouse which is more comfortable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wrist pain

    Rated 5 out of 5 stars

    No more wrist pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually takes a little time to get used to it as it is not facing down if your gaming with it. But I have not had a single day of wrist pain which is exactly why I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero pain after a long day of use. Wow! Only regret is that i dod not buy it sooner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    still causes a bit of pain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked how responsive this mouse is, unfortunately it caused me pain because 1/4 of my wrist is still pressed against the desk, and it does require wrist bending to move the cursor. It's better than a traditional mouse, but not as good as the 3m ergonomic joystick mouse. Plus, the clicks were kind of loud.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Very Comfortable and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this mouse for a few weeks now. It's very comfortable to use. The hand fits and rests naturally. Very happy with it. It's worth the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ouch this one hurts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have massive tendonitis in my radius where it meets the humerus...Best Buy sold me a mouse pad to go with it that lifted my front part of my arm up...carpals...but left my elbow leaning down on desk....not horizontal.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      I'm very sorry to hear that you're experiencing pain and that the mouse pad you were sold didn't help. The MX Vertical mouse is designed to promote a more ergonomic wrist position, but it's crucial to have proper support for your entire arm to avoid issues like tendonitis. This is not the experience we want for you, and I apologize for the inconvenience this has caused. Logitech

  • Cons mentioned:
    Scroll wheel

    Rated 1 out of 5 stars

    Scroll wheel broken after 3 months!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scroll wheel broke after 6 months. They only offer a measly 30 day warranty so I'm out $100. There are other reviews that mention this, and tons of people online complaining about it, but no resolution from Logitech. Don't waste your money, don't roll the dice, it's not worth it!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Nate,
      I am sorry that the MX Vertical mouse did not perform as expected. Feel free to contact the Logitech support team to claim your device's 1-Year Limited Hardware Warranty. Logitech appreciates your product review. - Leo from Logitech

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse. Provided relief for wrist pain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT for me

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, as advertised - but I disliked it / returning it was no problem

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great build quality, works perfectly..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is built well, and I experienced absolutely no connectivity or communication issues via Bluetooth on my Mac. That being said, I've gone back to using my previous mouse. For me, I just couldn't get used to the "rest" of my wrist on this mouse. Now, I'm no stranger to vertical mice -- I use vertical mice exclusively, but the angle/pitch of this particular mouse I simply found uncomfortable for my uses. My wrist would drag across the mat surface, causing pain due to friction after a while. This is, of course, no fault of Logitech's nor is it a slight on the mouse. It's 100% personal preference!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but shaky left click, drifting.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a month since I bought it. Loved this mouse at first. The left click is starting to get shaky like the click won't go through. I have to click several times to get it to go through and the left mouse click drifts left or right of where I'm trying to keypress. Maybe I just didn't get a good one idk.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to know you loved the device. We recommend you to clean the button/key with compressed air and check if that helps to resolve the issue. Incase if it still persists, reach out to BestBuy for further assistance.

  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    nice new mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vertical mouse will reduce hand, wrist and shoulder fatigue. been suing for a month and won't switch back. Love it. give it a try

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I tried.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the game changer it was said to be. I found myself in more pain using this mouse than my traditional one. I could never quite get comfortable with it in my hand. I gave the Vertical Advanced Wireless Optical Ergonomic a fair chance. Two years to be exact. But the performance was getting worse over time. It's a little glitchy, and the cursor was freezing constantly. I have since returned to my old reliable MX Master 2S.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the MX Vertical Advanced Wireless Optical Ergonomic Mouse. We understand that it may not have been the right fit for you and appreciate your honest feedback regarding its comfort, performance, and the observed issues with glitching and cursor freezing. We will use this feedback to improve future product development. Logitech

  • Rated 3 out of 5 stars

    ulnar nerve

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't a bad product bad wasn't helpful for my ulnar nerve issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Requires Wrist Movement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse still requires wrist movement. Not the best fit for someone with tendinitis.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but too expensive, hands feel resting while this mouth.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Love, love, love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this mouse. It immediately relieved the pain in my arm I was experiencing using a conventional mouse.

    I would recommend this to a friend