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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 67 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the decent sound quality of the PRO X Wired Gaming Headset, noting it is suitable for gaming. Users also find the headset to be comfortable, describing the fit as firm yet pleasant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-67 of 67 reviews
  • Rated 4 out of 5 stars

    Its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, fits good and not bad fornthe price !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and the mouse for my boyfriend as a valentine's present and he loves them for gaming

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    90% chance you get a non-functioning Mic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought this headset for gaming without looking at reviews, since I 've used Logitech headsets for a while now and thought I could trust their quality. I get the package fine and open it with no problems. After setting everything up fine and connecting everything correctly, the mic, does. not. work. I've seen and done every solution there is to find about it online, from switching the ports and plugging things into incorrect places and swapping them back after a while, to reinstalling G HUB, checking every audio driver, microphone privacy, anything you can find about fixing this mic has not worked. Amazingly the plugging of cables and the mic into different spots has worked for a great number of people online, but sadly, not for my case. After seeing all these people having these problems, I find it ridiculous for how long Logitech has gone without fixing this glaring issue, and how high the reviews are for this product. Final note, believe me when I say Logitech's "technical support hotline" is as useful as something in a flaming paper bag. Logitech, as a company, does not care.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello PaulCocke,
      I am sorry that you are having difficulties using your PROX Headset. Try using the Aux cable with the four stripes connected to the headset, then connect the end with the three stripes to the AUX to USB A adapter, and make sure that the adapter is connected to a USB A 3.1. Once you connect the AUX cable correctly, the volume controller should be closer to the headset than the PC. Also, use BLUE Vo!CE to access the advanced surround settings. If you have problems following these instructions, contact Logitech customer support. Logitech appreciates your product review. - Leo from Logitech

  • Rated 5 out of 5 stars

    Nice Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with my Xbox and it works great. Was using an old pair of turtle beach so anything was an upgrade lol. Wire is super long which would be nice for a computer I’d imagine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flat sound & low volume.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy enough. Sound was only coming out of the left ear cup and was very quiet. I managed to fix this issue. The volume wasn't very loud even on the highest volume in the Ghub app and the sound was flat and unbalanced even with different presets.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We are very sorry to hear about the experience with Logitech Pro X wired headset. We apologize for the inconvenience this has caused. To help resolve this, please contact our social care team at [email protected]. They will be able to assist you further. Please include the following information in your email:

      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took few trials to figure out the use of the correct cords. The cords are specific to specific device. I had to download the user manual for directions. Once I figured out, the headphone is very good. Good clarity, good sound, good feel. I always liked Logitech products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AAAAAA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Well worth the price! Really sounds great

    I would recommend this to a friend
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