Customer Ratings & Reviews

Hi Will, we're sorry to see you're having some durability related issues with your Z407 Bluetooth Speakers. You do have a 1-year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360055951254-Warranty-Z407-Bluetooth-Computer-Speakers-with-Subwoofer-and-Wireless-control. Hope that helps. -N from Logitech

Hi Broke, we're sorry to see you're having some connectivity related issues with your Z407 Bluetooth Speakers. If you're looking for gaming speakers, check out the G623 Speaker system or the G560 Gaming Speakers instead! Otherwise, you do have a 1-year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360055951254-Warranty-Z407-Bluetooth-Computer-Speakers-with-Subwoofer-and-Wireless-control. Hope that helps. -N from Logitech

Hi Nate, thank you for sharing your experience with the Z407 Speakers. I'm sorry that you experienced a delay in the audio with both the 3.5mm connection and Bluetooth connection. The random pop sound could be from a few different options the main one being a power supply surge. I'm sorry that this was happening to you as well. If you are looking for a different speaker option you can look at the Z623, it offers a higher wattage output proving you with more sound. I hope that you are able to find something that works for your set up. Thank you for being a Logitech customer. Kristi from Logitech

Hello, itsjustme! I'm sorry to hear about your experience with the Z407 speakers. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to see if they have a solution. Thank you for the feedback on the power on/power off sounds! I will be passing this along. - Maggie from Logitech

Hello Matt, Very sorry to hear about the issue you're having with the Z407 Computer Speakers making popping noises. Often, the popping-sound problem can be fixed by moving electronics away from the speaker system. Cellphones are often the culprit or tablets. Simply move them away from the speakers and see if that fixes the problem. If you run your speaker system through your computer, the popping may be caused by a discordance between your computer volume and your speaker volume. If you have your computer volume set very low, you may have unwittingly turned your speakers up very high, resulting in the popping noise. Popping sometimes results from not fully plugging in your wires all the way. Check all input connections in your system to make sure everything has been fully plugged in. In the same vein, your system's wires may have aged or been damaged, which can result in a shoddy performance that leads to popping or odd noises. Popping noises for users running their speakers through their PCs may be explained by failures of their sound cards. Just like all computer components, sound cards can age or become inoperable after time, resulting in poor performance. Most computer stores sell replacement sound cards and can diagnose sound card problems. Some popping noises have to do with internal components of speakers systems that can only be fixed by those with advanced knowledge of the technology. To that end, Logitech does have a 1 year limited hardware warranty to address this issue. Here's a link to File A Claim:  https://support.logi.com/hc/en-us/articles/360055951254-Warranty-Z407-Bluetooth-Computer-Speakers-with-Subwoofer-and-Wireless-control. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech

Truly sorry about the experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

Hello Vaden! I'm sorry to hear the audio quality on the Z407 speakers was subpar. Thank you so much for this feedback! I will definitely be passing this along. - Maggie from Logitech

Hello ThanksBestBuy,
I am sorry that you could not operate the Z407 PC speakers. I will record your product review and pass it on. Logitech appreciates your product review. - Leo from Logitech

Apologize about the experience and it's surely not what we expect to deliver. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

Hi Nick, we're sorry to see you're unsatisfied with the performance of your Z407 Bluetooth Computer Speakers. If you haven't already, please make sure all the cables are plugged in all the way. If you've done that and are still experiencing connectivity issues, please contact our tech support at: https://support.logi.com/hc/en-us/articles/360055951254-Warranty-Z407-Bluetooth-Computer-Speakers-with-Subwoofer-and-Wireless-control. Hope that helps!

Hello! I'm sorry to hear our product pictures were misleading! The Z407 can be a wireless connection to the computer but, unfortunately, we don't make any speakers that are wireless from the sub-woofer to the speakers. The speakers require power and we run the power through the sub-woofer to the speakers on all of our PC speaker sets with sub-woofers. Otherwise, the speaker sets with no sub-woofer plug into the wall or are USB powered through your computer. Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 1-year limited hardware warranty. Thank you for the review! I will definitely be passing this feedback along. - Maggie from Logitech

Hello MeechDawg,
I am sorry that the Z407 is not meeting your expectations. I will record your product insight and pass it along for further review. Logitech appreciates your product review and brand loyalty. - Leo from Logitech

Thank you for sharing your insights with us. We apologize for any inconvenience caused. We'll take this feedback and make sure to share it with the right team.

Hello. Thank you for taking the time to review the Z407 speakers. I'm sorry to hear that they stopped working after 2 weeks. If you are still within the return period at Best Buy, please try a new set. If not, they do come with a 1-year Limited Hardware Warranty. Go here to start the warranty process: https://support.logi.com/hc/en-us/articles/360055951254-Warranty-Z407-Bluetooth-Computer-Speakers-with-Subwoofer-and-Wireless-control
-Charlton at Logitech

Hello, 2700x1660ti! I'm sorry to hear about your experience with the Z407 PC speakers! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim since you're outside of the return policy. The Z407 speakers have a 1-year limited hardware warranty. Thank you for the feedback on your connection issues! I will be passing this along. - Maggie from Logitech

Hi GoodDave, we're sorry to see you're unsatisfied with the quality of your Z407 Speaker System. We appreciate your feedback!

Hello, we are sorry to hear that you are having issues with your Z407. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393