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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 162 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 4K NVR Security System's camera quality as exceptional, with many praising the clear picture quality, even at night. The system's night vision capabilities are also highlighted for their ability to capture detailed images, even in low-light conditions. Furthermore, users find the system easy to set up and use. Overall, the feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-162 of 162 reviews
  • Rated 5 out of 5 stars

    Will Shop Again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service. thank you

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Avoid due to lack of support and functionality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, but the smart motion and motion detection are subpar. Spent over an hour with Lorex support and at the end the system functions no better and the support person failed to listen to my concerns. Was also told that I would receive an email with an issue number, but never receive that either. I would not recommend this product as it fails in so many ways.

    I would recommend this to a friend
    • Brand response from Lorex Technology Team
      Posted .

      Hello Jheic,

      Thank you for your feedback and we sincerely apologies for your recent experience. Your feedback matters to us as we strive to deliver the best possible customer experience. We would like to better understand the situation and help to resolve the issue, so please contact us at feedback@lorex.com. One of our customer experience team members will be happy to assist you in this matter directly.

      Thank you,
      Lorex Customer Experience team LorexTechnology