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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 381 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers praise the 16-Channel, 10-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Surveillance System's high-quality cameras and clear picture, as well as its user-friendly interface and ease of installation. The system's effective night vision capabilities also receive positive feedback. However, some users have reported issues with the hard drive's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Alarm volume

    Rated 5 out of 5 stars

    Just Great Picture Clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is just amazing. The 4K image clarity is extremely clear. I can read a license plate from 40 plus feet away from the camera. I can also zoom in for high resolution images. I have the deterrent light turned on to strobe when motion is detected at my Front Door. Set up is not difficult, the only thing necessary is patience with running and hiding the BNC cables. It took me probably 1 hour to set up, run wire and mount each camera. (Around 8 hours total) The hardest part was getting the wires from inside to outside. I went to Lowes and bought a 3/4 inch masonry drill bit, since I have a brick house and drilled a hole from outside in, then used a clothes hanger and attached the BNC cable to the hanger with duct tape and snaked it through the hole. The only thing I do not like is the Active Deterrent Alarm. It's not loud enough to warrant using. The Strobe light Deterrent is great, especially in the dark. I am truly satisfied with my purchase which was around $800.00. I was going to buy a much cheaper camera system from Sam's Club that was only HD image quality, not 4K quality. I did not buy it mainly because only 1 person could watch the playback remotely and with this 4K system, 3 user's can watch the playback remotely at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup
    Cons mentioned:
    Alarm volume

    Rated 4 out of 5 stars

    good quality cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras and installing was easy, but i wish they had zoom Feature on the cameras. The alarm isnt as loud as they say it is actually the alarm can hardly be heard

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Alarm volume

    Rated 4 out of 5 stars

    Good Quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 5 stars because the siren isn't as loud. The smart detection isn't so great.! But great picture easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision
    Cons mentioned:
    Alarm volume

    Rated 5 out of 5 stars

    Lorex camera system.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Really useful features like custom montion control which is just incredible. Great night time vision. The siren is not as load as I thought it would be but still a good deterrent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Alarm volume

    Rated 3 out of 5 stars

    Cameras are great but programming is.. interesting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera Quality and ease of install is great! The camera mounting brackets are the same spaced out holes as my Swann Security Cameras that we are replacing. I like the ease of use on the app. But there is NO DESKTOP APP. So if you want to change any of the advanced settings remotely, good luck. You can only do it from the hard drive in your home. The lights on the cameras are great, they definitely attract attention as intended. The siren though, could be a little louder. I live in a quiet neighborhood so you CAN hear them, but if you lived anywhere next to a main street it would be very difficult to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Alarm volume

    Rated 4 out of 5 stars

    Great video quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use dvr, great coverage and picture. Siren not load at all but still a great feature

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Alarm volume

    Rated 4 out of 5 stars

    Cameras are okay Quality is average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are good. The alarms are very low can barely hear them though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Alarm volume

    Rated 3 out of 5 stars

    Don’t recommend for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up sound don’t work. Alarm is not load. Light on it is worthless. And customer service. Is in India. Good luck with that hard to under stand. And they don’t know about cameras. It seems like there just reading from a trouble shooting book. I do not recommend this product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Alarm volume

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. DVR broke within 12 hours of owning. Alarm sounds is not loud. Can not adjust volume. Waste of money. I wanted to return it but it was already installed and I spoke with lorex. They said they would exchange the DVR but did not send me info before I left town on a buisness trip. I’m still waiting for exchange info and it’s been about 2 weeks. They suck, I should have stuck with ring products.

    No, I would not recommend this to a friend