Customer Ratings & Reviews

Not impressed at all with the image On these security cameras. Also, DVR has to be connected directly to a modem/ router. It has no WiFi connection. I waited to long to install, since I had to get somebody to do it for me ( hard wired) now I can’t return them. These cameras are a total waste of money!

The quality is great, cameras are great, hook up was not hard to do. Only issue is that it does not work on wi-fi. If you want to use on your phone you have to have an ethernet hooked up so means more wiring. But if you want to hook up to a monitor you can.

Needs cabling. It's not wireless. Works perfect. HD quality

Bought this during black friday. Set this system up, then the hard drive failed within 48 hours. Another problem is the cameras were not accessible for viewing from the TV. Called Lorex, and took nearly a month to receive a replacement after they agreed it was faulty hardware. Their support team is quite responsive, but their shipping is very slow. My thoughts on the actual product: Pros: Accessible remotely, good video quality with the 4k cameras. Upgradeable HDD up to 10GB Cons: Loud fans, faulty hardware, tough to set up. Both units I received have the screen issue where the cameras can't be viewed from the TV. No audio.

I purchased this system to go with my Google Assistant and SimplySafe security system. Installation was fairly easy for someone who used to run coax cables for a living, however I found some design flaws that leave a lot to be desired. The connections to the camera and box are 1/2" thick and do not disconnect from the cable so you must drill a large hole into your house to run a what otherwise would be a tiny cable through. Also, with some intuitive engineering I believe you could figure out how to have the power and video feed in one connection instead of two. The app and user friendliness of navigating the menus leave a lot to be desired and the system really does not really sync well with smart home features. I like the ability to edit and control motion areas being monitored but even the smallest of things, like my chickens, set off the sensors. There seems to be no way to limit the motion detection to people like on other systems.

The thought of having 4K cameras with a beefy storage unit sounds amazing. That is if it works for your situation. First off lets start with the setup. Connecting the storage unit is quite easy. HDMI connection an Ethernet connection and the power. There it 2TB of storage so you could record non-stop on all the cameras for about a month and a half without reaching the units limit! Once you get into the software there are a LOT of options and many are not intuitive. There is a mobile app but it is pretty much limited to viewing the cameras remotely. It is easy to configure the app. All you have to do is scan the code on the side of the main unit. On to the install. I had very specific locations for the cameras to be mounted. This is where the problems arose. Two of the locations were about 110 and 120 feet away from the unit. The included cables are 60 feet so I had two options, buy an additional cable to connect to the included ones or buy a single cable that would run the entire distance. I decided that I would add on to the existing cable. Fast forward, all the cables are in place and ready to go. So I connect the cable to the head unit and then proceed to the first camera. I keep my phone with me to pull up the app to see how things look. Plug in the first camera and no picture! I hear the camera "clicking" but noting appears. Maybe a bad camera? Tried a different camera with the same result. Maybe there was something wrong with the cabling? Tried a different location with the same result. The first two I started with were the most distant from the head unit. Tried one that was with about 40 feet and it came on with a picture! Tried the other close location and it worked too. Went to the Lorex website and opened a ticket. I have to say they are extremely responsive!! Not only did I receive an email, I also received a phone call. First recommendation was to drop the resolution from 4k to 2k :(. Tried that and still nothing. It was determined that over 100' it may not work! So if you can install with the included cables and not need an extension you'll probably be fine. I have to say that the picture quality of the cameras that are connected are excellent! I have not been able to activate the lights that are on the cameras even though that is supposed to be a supported feature. Something else to be aware of. There is no desktop application for the system. If you want to view your cameras on your desktop/laptop computer you will need to get the IP address from the dashboard and type that into your web browser. This will only work when you are on your network. This will not work when you're away from your location. When you're away you are limited to your mobile device. Here's an even bigger problem for most, the head unit only supports Internet Explorer!! If you use Chrome, Opera, Fire Fox or even Edge you're out of luck. The only browser plugin available is for IE. Really Lorex? This system almost seems like it wasn't ready for prime-time, but if you can get past a few qwerks, it might get the job done. I would only recommend this system to someone who is somewhat tech savvy and who's setup would not exceed the limits of the system.

Good camera but needs internet to operate correctly.

The Lorex - 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Surveillance System - White is a great camera system but with older technology. This system is an ok system for this price point, adding a 2TB DVR, remote access, four 4K cameras in one package. Documentation is very thorough and easy to read and follow. The 2TB DVR goes through a self setup of the operating system upon power up for the 1st time. There are some basic questions as setup goes. The UI is fairly easy to use with a lot of options as far as recording, viewable cameras and position. It runs quietly as well. At 1st glance the DVR software may seem a bit confusing, especially if you haven’t used a security system. Documentation is detailed and will explain it well. Cameras are of very good build quality, solid and sturdy. Easy to mount and can be done with little effort and with one person. They are also weatherproof. Cameras can be mounted on either ceiling or wall. Image quality is also very good, as it does capture 4K video. Once all the cameras are connected to the DVR, they take a few seconds to initialize and show up on the screen. Quality on screen is great as well. Connecting the camera(s) to the DVR use old BNC technology. This tech doesn’t transfer audio, it only transfers video. Not having an audio option to record outside interactions, or general surveillance is always needed but compared to other systems out on the market, they have the ability. The cabling system can be a bit confusing and the need to run power to each camera through this cable is a bit daunting. Using an Ethernet cable to connect each camera using POE would be ideal, not a BNC connector. The cable lengths are also very short, 60ft. For a 3000ft home, this would require purchasing longer cables, with some forward thought to DVR positioning in the home. Purchasing additional cables for this system could put it out of the price range of other systems that have adequate cable lengths or that use Ethernet or a wireless connection. This system could be ideal for a small/medium home or office setting, either inside or out. The main thing holding this system back is the cable length and BNC connection type. If the cameras were Ethernet based and cable lengths included were longer, this system would have a higher rating.

Getting annoyed cannot connect this garbage and so far about to take them back its going to be a year and I have too many problems with them not happy at all

I currently have a wireless system and was so tired of cameras losing connection and even worse changing batteries in the cameras every 30-90 days. When I finally got this hooked up ( it is wired and requires running wires) it was totally worth it. The picture is amazing and it’s easy to navigate and see history ( wireless require additional fees). I bought the wireless thinking it would be easy but in the long run this is the way to go.