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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 381 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the 16-Channel, 10-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Surveillance System's high-quality cameras and clear picture, as well as its user-friendly interface and ease of installation. The system's effective night vision capabilities also receive positive feedback. However, some users have reported issues with the hard drive's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Picture quality, Setup
    Cons mentioned:
    Alarm volume

    Rated 4 out of 5 stars

    good quality cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras and installing was easy, but i wish they had zoom Feature on the cameras. The alarm isnt as loud as they say it is actually the alarm can hardly be heard

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality & easy to use. Easy setup. .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    better than Swann

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras that I ever bought. They were very easy to install and give you a very clear view.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my Aunt on Black Friday. Setup is easy and results are even better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    clear pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and use the dvr. great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    easy set up great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up great picture upgraded from 720 4 channel system

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great at my business. Was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 3 out of 5 stars

    Good to start off with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install not to much to do to get set up and video is good

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent surveillance System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, no need experience to install it. the only thing I don't like is the the sound does not get record properly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great easy to set up and use they were a very good price

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great system at a great price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a previous Lorex system, so the installation of the DVR was pretty easy. I had the cables moved, the cameras re-named, SSL enabled, and the static IP configured in about 15-20 minutes. The new system uses the Lorex Home app instead of the Lorex Cloud app, and it does seem to have improved features. I was able to quickly configure the "SmartZone" on each camera to ignore trees and other things that would trigger motion alerts all the time. I do like that there's an "activities" tab in the app to quickly jump to video clips of motion events for all the cameras. This is getting it closer to the capabilities that something like the Arlo cameras have, which is great. There is also now the capability to configure Person/Vehicle detection in the motion detect settings. Unfortunately, I've not had very good results with that working yet. Another caveat with that is it only seems to be supported on the first 4 channels of the DVR. I do wish there was still the ability to change the playback speed (1x, 2x, 4x, etc.) when viewing the motion detect clips. You can slide the bar to jump around, but if you're looking for a particular quick event it's hard to find that way. Also, the clips don't always get an updated thumbnail image and it defaults to the regular Lorex image. Neither of these is a big problem to me, but others might be annoyed. Overall, I think this is a great system with 4K cameras for a great price.

    I would recommend this to a friend