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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 381 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers praise the 16-Channel, 10-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Surveillance System's high-quality cameras and clear picture, as well as its user-friendly interface and ease of installation. The system's effective night vision capabilities also receive positive feedback. However, some users have reported issues with the hard drive's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 381 reviews
  • Rated 5 out of 5 stars

    Great quality system

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best systems on the market ease of installation and use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my home and family security... km extremely happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, Love, Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so excited to have these cameras in my home. The color and quality is outstanding.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wired

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay cant connect all cameras for some reason and using 1000 speed internet. Got about 5 to come on. Definitely not a easy set up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy return

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a refund after finding something better easy return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small business dream

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use great camera system for a small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the view of the camera recommend 100% super easy to use on your cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for me! Thank you very very very very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lorex camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good security camera system. Sale price was set right.

    I would recommend this to a friend
  • Cons mentioned:
    Alarm volume

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. DVR broke within 12 hours of owning. Alarm sounds is not loud. Can not adjust volume. Waste of money. I wanted to return it but it was already installed and I spoke with lorex. They said they would exchange the DVR but did not send me info before I left town on a buisness trip. I’m still waiting for exchange info and it’s been about 2 weeks. They suck, I should have stuck with ring products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality I would definitely recommend this to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok cameras for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with color night vision like it said. Cameras work well but can be very grainy. Can only really tell who a person is within 30 feet or so

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with this security camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great views and easy to navigate. The nighttime views are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity and easy to install. Would buy additional 1-2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE have had problems with the hard drive twice, but each time we reset it and it works again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased.I feel much more at peace with these cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lorex system is very reasonable for the price. High quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras have good clarity. Attractive casing. Good pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for non-techno people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get set up relatively quickly and get app enabled and working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    This is a high-quality, high-performance setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras look great, but they're really big and conspicuous, so if aesthetics are important to you, plan accordingly! First, the physical installation. Technically the installation is really simple. If you want to install it yourself, just be prepared to do whatever it takes to run the wires the way you want them. No fooling, you have to commit to running the hard wire, but it's worth it. Each camera comes with a very generous cable with power and signal fused together for convenience. The cable comes out in the middle of the mount, so if you run your cable right into the wall, then you'll have no exposed wiring at all. There is however a slot in the mounting gasket so that you can surface-mount the wire if you want to. It comes with screws and standard plastic anchors, but of course you can use whatever hardware is appropriate for your mounting surface. One note -- when you run the cable, be sure to check the ends! One end has a female power connector, the other end has a male power connector. The camera has a female power plug, so be sure to run your cable with the male end towards the camera. You can also get extension cables for these, just be sure that you have the right video connectors. Both the camera and the box end with a male BNC connector, and the cables that come with it have female connectors at both ends. Once you have all your camera wires run, you get to set up the box. The box is kind of like a computer. It comes with a mouse. It can work with a keyboard and mouse, just be aware that there's only one USB connector in back, so a wireless keyboard/mouse with a shared transmitter works great. I had a little trouble setting up an old monitor -- the monitor wouldn't sync with the signal. I understand that there's a setting that can fix that on the box, but my monitor had a big black error box in the middle of the screen so I wasn't able to get past that to fix the resolution. Fortunately I had a spare newer monitor, so I was able to use it. I'm happy I went with a newer monitor because the video quality is fantastic! So, you have the cameras all set and the box all hooked up and connected. Setup is really straight-forward. You have to come up with a local admin password, then you need to set up a Lorex account if you want to be able to access the system remotely or through the app. You can configure it all sorts of ways, with motion detection, security lights, recording, pretty much any configuration I could think of, and it was all easy to figure out. I'm currently using it to monitor my front and back doors and to keep an eye on the dogs throughout the day. The video is very high quality. In HD mode, I can read labels of items on the shelf on the other side of the room. Overall, it's super high quality video, easy setup, lots of configuration options. The wired setup is worth the performance, it's just a lot of work to run the wires. Also the cameras are kind of big and conspicuous, so you'd have to be creative if you want to hide them. I can't really think of any negatives -- it does exactly what it's supposed to do, and it does it very well.

    I would recommend this to a friend