Customer Ratings & Reviews
- Model:
- LUMA3
- |
- SKU:
- 5300400
Customer reviews
Rating 4.1 out of 5 stars with 365 reviews
(365 customer reviews)to a friend
- Pros mentioned:Easy setup
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works great. The app is easy to understand
I would recommend this to a friend Rated 4 out of 5 stars
Great internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. Customer Service is good and responsive.
I would recommend this to a friend- Cons mentioned:Range
Rated 4 out of 5 stars
Range an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my house, the range is not as large as I had hoped
No, I would not recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
user friendly with easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so easy to setup, but no access to router interface
I would recommend this to a friend - Pros mentioned:Coverage
Rated 4 out of 5 stars
Coverage Area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's does a great job with the area of my coverage.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this because we were having issues with internet connections. After getting it set up we could not have been happier with the speed and connections with the numerous devices we have.
I would recommend this to a friend - Pros mentioned:Parental control
Rated 5 out of 5 stars
Easy and feature rich
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. After struggling for a year trying different range extenders this has been the problem solving end of story. Also full of great features for those that deal with teens and electronics.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great whole house wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mesh wifi to cover my entire house (approx 2000 sq feet). It works perfectly. It was easy to set up and has worked flawlessly. I plan to purchase another system for my son's home.
I would recommend this to a friend - Pros mentioned:Parental control
Rated 5 out of 5 stars
Great wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Expands the normal internet in our house. Can lock out the kids from internet at certain times and keep them age appropriate without any hassles. No more dead spots in our house.
I would recommend this to a friend Rated 4 out of 5 stars
Not very user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Luma worked and served the purpose for which it was purchased. However, set up was a bit difficult and not very user friendly. Once it was set up and working it helped to be able to speak through WIFI calling on my phone where I was unable to do before. My home is a bunker/dead zone.
I would recommend this to a friend- Pros mentioned:Coverage
Rated 5 out of 5 stars
Luma wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to anyone with WiFi issue and security I have purchase this Luma and we'll worth the money it spread my WiFi all over the house, from back yard to across the street A++
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 2 out of 5 stars
Great Concept, but not ready for prime time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The packaging was a little over the top, but the setup was easy. However, the speed was marginal and the app reported speed didn't match the actual speed. Support promised better results after a software update, but I didn't want to wait and be a beta tester. I returned it back to the store. I would consider it after others test it and it is reported to work.
No, I would not recommend this to a friendBrand response from Luma Support
Posted .Hello Red75116, Thank you for the feedback. We apologize that Luma did not meet your expectations. We would like to talk to you about your concerns and share information on upcoming features. Please reach out to us at support@getluma.com or give us a call at 800.684.5862.
Rated 4 out of 5 stars
WiFi Router System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product hoping to achieve high speeds when using WiFi as compared to the Xfinity modem / wireless router. I did not experience higher speed. Otherwise this equipment works as expected. The App to install this router must be installed on a smartphone BEFORE a laptop can be connected.
I would recommend this to a friend- Cons mentioned:Dead spots
Rated 5 out of 5 stars
Excellent System and even better Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had dead zones in my home wi-fi network and this system resolved the issues. Had some an initial problems getting it to work but the company's tech support were unbelievable.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Overall great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having several issues with no WiFi connection in pats of my house. Now that I have them it’s great no drops at all. Very easy to set up only took about 10 mins.
I would recommend this to a friend - Pros mentioned:Strong signal
Rated 5 out of 5 stars
Great device!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a really good decision to get this device, I have a really strong signal all around my house and also I can control the internet and each device from my cell phone!
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
so far, AMAZING!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am getting download speeds and coverage in my whole house (even where I used to have deadspots). Also had a technical issue and Luma fixed it right there. So far its amazing
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Great wifi signal in entire house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have up to 12 devices attached to my home wifi. Cell phones iPads, printers tv ring door bell, nest thermostat and cameras etc. great wifi throughout the house
I would recommend this to a friend - Cons mentioned:Dead spots
Rated 5 out of 5 stars
Excellent wifi mesh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It couldn't be better, got the luma 3 pack, installed it too easy, used it for about 2 months now, it is perfect, never worry about dead spots or low speed. Just perfect.
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Luma rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been pleased with my new mesh network. The Internet rocks all through the house. No dead zones anymore and I have control over 18 devices that are on the network.
I would recommend this to a friend