Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $24.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 348 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

82%
would recommend
to a friend

Customers are saying

Customers admire the EPIK Case and Band's protective qualities and stylish design, frequently praising its appearance and the quality of both the case and band. However, some customers found the product to be somewhat large and bulky, while others felt the price point was a bit high. The digital crown also presented a minor usability issue for a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 348 reviews
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Too bulky for a watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the outer protection but, it makes the frame too bulky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was returned. I found it hard to get the case to completely close once on the watch. Then the band pin snapped and was unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not keeping, plan to return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was described as: "open box" "excellent condition" NOT!!! Looks like it was returned... worn and broken(?!?) should have known better...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cracks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case stated to develope cracks just after a week, I would not recommend this product. I'm going to return this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Caught water between case n watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The circle for the charge area has no type of seal So water gets under there n runs battery dead n ruined my watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Durable band for outdoors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is very stiff and ruff it does break it after a couple of wears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't a good product quality is poor and wasn't worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing fell apart in under three weeks. I do not reccomend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't fit I watch 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but won't fit Apple Watch 2. Would be fine for Apple Watch 1

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't fit the Watch.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screws to tighten strip out immediately after tightening.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cracked my Apple Watch, I'm in the hole $270.00

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the aluminum case! Now I feel like it's a mans watch, and much better design and accuracy than the cheaper model and well worth spending the extra money to get what you want from this case. And it looks fantastic!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for my brother and myself. He works construction and I'm in Law Enforcement. I bought the all plastic one originally, but then Best Buy had this model listed as their deal of the day so I made an exchange. As far as the product is concerned it's great quality. People complain about the band being loose, but they either hand huge wrists or more likely are not doing it right. It really reminds me of my G-Shock and that is what I was going for. If you are going to spend money for an Apple Watch, it's smart to spend a little more to protect it. One more point I liked when I saw the difference between this model and the plastic version. Yes, the plastic version is cheaper. But the way the top button is made on both models is different. The plastic one is one piece just like the watch itself. The one on this aluminum model rotates and has a center button. I noticed with the plastic one it activated Siri quite often. I don't have that issue with the aluminum model.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    loose fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case is awesome - the band was not for me - if you look at the pictures - as I did - after the fact - you will see that the buckle and the fastening tab at the end -- line up only when the band is in that specific shape - which means a loose fit around your wrist - if you tighten the band so that the sensors can read your skin - either the buckle or the tab have to slide out of alignment - go ahead and try it - keep your receipt - Best Buy has a great return policy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Great Aluminum Casing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had not a single worry having this protecting my Apple Watch, great build quality on the casing, a nice protective lip, but the leather band is not a full leather strip, just a piece of fabric laminated with leather that separated after 6 days, causing me to take it back the next available day. Suggestion is to get the rubber/ synthetic band instead of the leather hopefully it will last longer than a week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to change Apple Watch looks and get protection all in one product. Fits perfect. quality materials, nice band. Does not interfere with wifi or Bluetooth connections. All buttons and digital crown work as they should. Very happy with this product. Raw aluminum looks better than the black.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great watch case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great protection. May be bulky for smaller wrists. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not like the case and strap color combination. WIll buy if it is silver case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a muct have accessory for the watch if you work out a lot. Plenty of protection, solid construction that protects your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have accessory.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have accessory typically for men who want their watch to look decked out. The color combination here is a plus, the brown leather (it's genuine) goes well with the black aluminum casing giving it a legit appeal. Frequent getting on and off the case can be of great hassle as its supports are two screws but to those willing to have it on for a longer time, this is highly recommended. Adds on weight but its a compromise if you have to deal with protection and appeal. In a gist, nothing can get better than this.

    I would recommend this to a friend