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Customer Ratings & Reviews

$64.95

Customer reviews

Rating 4.8 out of 5 stars with 228 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the Caseta Smart Dimmer Switch for its ease of use and broad compatibility with major services. Users also appreciate the straightforward installation process and smooth dimming capabilities. The product is recognized for its quality and reliable response time, making it a well-integrated addition to smart home setups. While some customers have commented on neutral wire requirements and WiFi connectivity, the overall feedback highlights the product's positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-228 of 228 reviews
  • Rated 1 out of 5 stars

    Switches are great. Software is lacking.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old house (no neutral wire). I was able to get this switch working manually, however syncing the hub was a nightmare. When googling for a solution I found help that was severely outdated. The iOS app simply would not sync my modem to the hub. Then I read that they had 2 apps and were dropping support to merge into 1. It’s not worth a product that no longer supports their software to coincide with modern network/modem updates.

    No, I would not recommend this to a friend
    • Brand response from lutron
      Posted .

      Hello, we're sorry to hear that you had connection issues with your Caseta Bridge. We do offer 24/7 Technical Support that can help with any issues you may be having with the system. We would like to hear more from you about your experience to see how we can help. Please reach out to our dedicated Customer Satisfaction team at: [email protected], or call us at: 1-844-LUTRON1. We're here 24/7, so please call us any time.

      Mike S. @ Lutron Support lutron

  • Rated 4 out of 5 stars

    Nice remote solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product could use a better adjustment range (more light levels) otherwise great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    needs a hub to work with home kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't want a extra hub to make the expensive smart switch to work. We returned them and bought the WeMo and they work perfectly with HomeKit

    No, I would not recommend this to a friend
    • Brand response from lutron
      Posted .

      The Smart Bridge allows you to control your Caséta Wireless controls and Lutron Serena® remote controlled shades from anywhere with your smartphone, using the free Lutron App for Caséta Wireless. The bridge provides multiple benefits over Wi-Fi products: It is ultra-fast and reliable ensuring your lights react instantly every time you adjust them from the app or Pico remote control. The bridge prevents the cluttering of your Wi-Fi network by acting as the single point of connection to the cloud. It is also easier to set-up and enables more local control/integrations with other smart home products. For more information about the Lutron bridge, please visit: http://www.lutron.com/TechnicalDocumentLibrary/3685682_why_a_bridge.pdf

      Mike S. @ Lutron Support lutron

  • Rated 3 out of 5 stars

    No plate?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but a $60 light switch not coming with a wall plate is pretty ridiculous.

    No, I would not recommend this to a friend
    • Brand response from lutron
      Posted .

      Thank you for your feedback. We do our best to advertise on the product page that the faceplate is sold separately. We typically do not include the wall plate as there are many instances where the single gang faceplate couldn't be used and would add extra cost for something that gets discarded. If you have any more questions or comments please reach out to our Customer Support team at support@lutron.com, or call us 1-844-LUTRON1. We're here 24/7, so please call us any time!

      Mike S. @ Lutron Support lutron

  • Rated 5 out of 5 stars

    Great smart switch with Siri functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Lutron Caseta wireless dimmer. All have worked/continue to work fantastic. I love the customization of the light automation and the Siri functionality is great! Definitely recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lutron light switch dimmer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but a convenient solution to keep lights from staying on overnight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to my smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. The only downside to these switches is the cost. Also to note - you need a Caseta Smart Hub for this switch to be "smart". Easy installation and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Lutron system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Caseta system is an awesome addition to your smart home.

    I would recommend this to a friend