Customer Ratings & Reviews

Love this computer only thing that bugs me is that you can’t download everything that you are able to download on the iPhones, this is my first Mac so I’m learning has I go.

Very prompt service. Unfortunately, there was not a block include to charge.

Overall, a good product although paying more for the brand vs what you can get with a pc

It was a good purchase for us and we are happy. But there should be more explanations of the free offers attached to purchase and or other trial offers if made.

Works great. Everything is great. I Prev pur Lenovo and traded it in for Mac. Best Buy said noproblem because I am total tech member.

Good laptop obviously, good for the price as the shipping was quick and good quality

It wasn’t bad but I just wasn’t a fan of this computer especially for the price. Not worth it.

Was a little difficult setting up. Once setup was completed, it is perfect for me.

A decent computer, for the price is debatable, only got it cause for sister bday

This was the best open box purchase I’ve ever made. This purchase saved me some money for nursing school. Works just as good as a new one

I bought this for the wife and she's been very happy with it since and says it works perfectly for what she needs it for so five stars.

I bought this for my teenage grandchild and everything seems to be operating smoothly. No complaints.

It’s everything we need & works wonderfully. So happy we bought it.

It’s a gift and I know there gonna love it! Overall look very good and did my reviews before purchasing seems like an awesome laptop

Great laptop. Perfect for my child for school lightweight small easy to use everything you have come to expect from Apple and more.

Great product, daughter is so happy she chose a Mac Book.

Bought this for my son for light gamming and school work.

We purchased this computer in August of 2023. The password was changed by a vindictive boyfriend right after purchase, and he would not give it to me. We are no longer in contact. I have been trying for almost 1 1/2 years to get access to my computer. Best Buy was no help. I have been working with Apple, and sent them in a copy of the receipt with serial number which they needed to help me recover my access. However, I discovered that my computer receipt from Best Buy printed with the wrong letter at the beginning of the serial number. It has an S and that is not correct and does not match the box it came in. The serial number on the box is correct. Because of the wrong first letter in the serial number, Apple will not assist me in restoring access to my computer. I have found out that it's not only my computer that had the wrong letter on the sold receipt, but many, if not all of this model, have the wrong first letter on the receipt and does not match the box. Purchasers will not be able to restore their computers if there is a problem and this is not addressed. Best Buy has refused to issue a corrected receipt even though there is no Mac computer model assigned to the incorrect serial number or rather the serial number starting with an S. It is all an error on the part of Best Buy, and they will not fix it. Because of this I am unable to use the $700+ Mac I bought from them almost 1 1/2 years ago. Not happy!!!

Laptop is great, perfect condition and easy set up. The offers for a few free months of Apple Music & Apple TV did not work though.

Really good, I wanted a basic laptop that would last me for a long time. Very nice