Customer Ratings & Reviews

Great product, works perfect for school work! lolz

Does the job job"…………………………………………………………………………………….

Upgraded my computer to this MacBook and I love it

Love it but don’t drop it or it will crack the lcd

The laptop was great I was super excited to get to take it home and connect everything and get started but sadly the brightness key broke. I was thrilled when Best Buy gave me amazing service and helped me get a new one the same day!!

A standard wireless mouse is almost useless, disconnecting whenever any app is opened. The apple magic mouse stays connected, but is also almost worthless due to it's sensor positioning. Device would be 10,000 times better if it had a touchscreen.

Not a fan of air series guess it’s good if you only need the basics but anything more I’d upgrade.

Your personal at the store couldn’t even get my name right Your promotion of 12 months no interest was just a gimmick Your online experience is dreadful what a waste of time So I see no redeeming value for this experience

Best Buy offers a wide range of services to help you enjoy the products you want to add to your home, car or person.

Sleek, but very slow and underpowered. If you plan on using for anything rather than casual web browsing, it probably isn’t the laptop for you. Multiple tabs made it unusable.

If you're a college student looking for a useful laptop, do not buy this one; majority of college professors use websites and teams that Mac cannot even download or hold.

MacBook Air first time using apple product. man its different than windows. i can buy 2 windows laptops with similar performance. not sure why the cost is soo high?

I picked up the macbook and when I opened there was a dent. I brought it back 30 minutes later and they gave me a new one, but cancelled my Applecare that comes with my best buy total membership. I called customer service to correct, but they said I had to go back into stire AGAIN to correct. I have not had time. Can someone please correct this for me? Help!

Please stop providing me other customers personal information!!! I didn't make this purchase. I don't want to know who bought what, their names, addresses, email addresses, etc. Mishandling of personal information is BAD BUSINESS and opens the door for potential identity theft!

It’s good as working ok. During delivery there is one crack. Waiting for updates.

Made a big mistake, by buying a gift for my husband’s birthday too soon. I bought him a MacBook Pro 2 on June 29, 2023. His birthday was August 1, 3023. When I gave it to him he immediately said I don’t need a computer.unfortunately because I was out of the two week window we cannot return. Very disappointed in Best Buy. Next time I’ll just shop elsewhere. where they care about retaining customers.

I’ve already repaired this twice. It could be more durable.

I am frustrated because the screen goes pink Multiple times a day i literally just got it. I’m out of best buy forever.

I ordered a computer, to get in some school you know, and at first it was still locked to the last customer. Now mind you it was open box, but $900+ you expect it to have at least been reformatted or refurbished, you know, fixed. But thus I have to find a way down to the Best Buy to have them unlock it, and trying to sign in and it won't let me create a profile, try 4-5 times, turn it off and back on and I now have 5 profiles, none of which work with the password I used on all of them. Few more hours on the phone ends with me just returning it, free ups label sure, but would much rather be doing school.

I recently bought a Mac book air, and left it at the store so stuff could be installed in it- but when I went to pick it up the person didn’t offer to show me how to use it, turn it on etc.- he said it was self explanatory and easy to use. Now I’m stuck with an expensive lap top and cannot even turn it on. I probably would never have purchased it, if I knew this would be such a challenge. I have very little computer experience and was hoping to just be able to turn it on and use it!!! Can you please set up an appointment for me at the geek squad to have someone help me- thank you