Customer Ratings & Reviews

Bought as gift for grandaughter starting college in fall. She’s very happy with it so far.

Perfect device! I loved it! The display is awesome! I hope the battery life is good :)

Long battery life and a very clear screen. It is a nice change from Windows devices.

The Laptop in good conditions and delivery on time

Computer is slow for a new one. I am not sure how?

The best apple Products - beside My phone. Love it - easy and fast processor

Owned a 2016 MacBook Air that had display issues from the get-go, but Apple said it might be okay if I was super careful handling it. I couldn’t go without a laptop for 2 weeks so decided to risk it. After a couple yrs of being super careful the display became distorted after just a slight bump, and after the warranty period of course. Used it hooked up to the TV only for about a year, but as that was difficult in itself (overheating, prevented sleep function, etc), had to change course. Didn’t wanna pay $550 for a new display, so… … bought the M1 2020 MacBook Air instead. Seemed to be operating well until 8 months in, when I wasn’t even anywhere near it and the display went totally out. Wouldn’t turn on after repeated powering down so called Apple. They had me power on with that shift-control for 10 secs and it went on again. However, considering my experience with my last laptop took no chances and brought it in to Apple. They ran diagnostics and found that the ambient light sensor wasn’t working. That’s what automatically dims and brightens the screen when going into dark or bright places, in case you, like I, didn’t really know what it did. Had never dropped this or mishandled it in any way. Sent in my laptop for repair and it’s now been more than a week without and they’re still “diagnosing” it. Luckily my old laptop is still semi-functional if I hook it up to my TV. And I still had a few months left in the warranty. But what if it didn’t and I didn’t have the old one still functional? Two times in a row MacBook Air with serious display issues in the last 5 yrs, with no accidental damage from me. Aside from this, has superior speed and processing power, doesn’t overheat, but still takes 20-30 sec to power up and the touchpad functionality and the feel of both it and the keyboard are terrible when compared to the 2012 I used to have. If you buy an Apple laptop now Apple care plus is almost mandatory. Will have to seriously consider going back to Windows for my next laptop.

Love my Mac computers, this was a nice upgrade from my old MacAir(2013)

I needed a new laptop for school and it fills my basic needs.

This MacBook deserves 1 star, it was working good when I bought it and then after the battery dies very fast even tho I charged it before work and it wouldn’t turn on until I charged it. It turns very hot quickly, and for 15 days return is not worth it. If someone is wrong with your computer or something is damaged you gotta pay 50 dollars for a membership so they return it. That’s unfair when it’s not your fault that the computer came like this. Very disappointed,

Beautiful laptop. Used to Windows and IPhone. Frustrated after a week. No hassle return!

It is so wonderful I love it so much! I have no complaints.

I ordered the MacBook, it was in stock. I was promised delivery by Monday. I get a phone call that there is a problem, the laptop will arrive on Friday. I actually got it on wednesday. Obviously the logistics department is clueless.

Pleased with best buy Last star wouldn't light Up.

froze the first time I used it and only works with the webcam I have to use for school half of the time but other than that works well.

The computer wasn’t the, the absolute chaos of getting the product was absolutely unnecessary and a function of bad management at best but

This is the bargain bin Mac, and the battery life and screen reliability show it. Because we are so tied into the Mac ecosystem I have no choice but to continue to buy them, but between the four members of my family we have had six of these in the last seven years. All have had poor battery life or failing screens after two years. Make sure you buy them on sale because you will need the extra money for either battery replacement ir screen replacement.

Fancy iPad with a keyboard. This is not made for professionals. I Had to reboot it to factory settings after a day of use... and bring it back to beat buy to get reimbursed (great experience). It is fast for the internet, multimedia services and videos, but slow if you are not using a app from the appstore. If you like editing photos and videos this is NOT for you. If you are a professional, don’t even think about it until The next generation. I got hyped by the benchmarks and sell talks but again, it is just a fancy iPad for now.

The MacBook Air does not natively support multiple displays because of limitations from their M1 processor. I tried to connect the computer to my displays through a hub and it only turns on one display. I have an older intel-based MacBook Pro that works perfectly fine in the exact same setup. After 3 hours, 2 Best Buy visits and a $140 purchase of a "HyperDrive Viper" hub that was recommended by Best Buy product specialists it still does not work. These decisions are going to hurt Apple big time in the long run as they lose customers.

It’s A Very Good Beginner Laptop But Did Not Perform The Way I Needed It To!