Customer Ratings & Reviews

I had an iMac for 10 yrs, loved it! It died and I bought this. I HATE IT!! I do music production. Nothing works for this computer. My $1000 audio interface isn't working with it. My $1000s of plugins are hit n miss. I HATE THIS LAPTOP!! My business has stopped this week because of it. If nothing resolves with tech support tomorrow, I will be returning it and buying an older MacBook.

Its a valubale purchase I wold say who has all the apple products.

The computer was not delivered when it said it would, then tried calling customer service- spent over an hour on the phone to get nowhere. Once the computer arrived the camera for FaceTime is not clear and appears to be blurry.

Garbage laptop for a premium price. I've had this computer since February and it SO slow! I tried everything from cleared cache, removing all unnecessary programs, and using safari only but I can't even get Google to load! Ive contacted Apple multiple times but they claim it's running as it should. My 2013 MacBook pro runs faster than is.

Bought on Black Friday in 2020 and received in 3 weeks. Started showing vertical lines on display within 4 weeks. Apple claims that they are physical damages and denied warranty coverage. Had to pay $400 to repair. What a joke. Very disappointed quality of Apple product.

Too small, for work I won’t recommend, 15 in will be a good screen

BestBuy is joking about us. I ordered one Macbook for my kid's new semester, then the order is cancelled, the answer is because of the credit card, then I re-ordered it with anther credit card. It is cancelled again. It is only joking my family. I hope I can get an appropriate answer about it. It is not acceptable.

Doesn’t work less than a month later. Also bad process getting it, said I would get it in 2 hours then had to wait over a day.

Less than two weeks, they have new lower price and no price match for my MacBook

The price should be lower. How are you guys selling the new one just for $49 more? The new one shouldn’t be on sell this on should

Batter life is a joke and is absolute trash after only having it for about 5 months it dies at 40% quite sad for how expensive this laptop is I recommend getting something that is actually reliable not this.

I purchased the gold and got rose gold. I think that means I should win the gift card.

This product is overpriced, unentertaining, and technically outdated.

Garbage piece of product, cannot game and fairly useless system.

Slow processor. Battery hardly lasts. Last macbook after 2 years battery only lasted 1hr on full charge

this would be a great item, if it wasn't sold by this awful, horrendous, excuse of a company

I used to be satisfied with best purchases , not anymore .I bought a laptop put 2 years of full warranty . I brought the l laptop for a minor user error , the laptop is still under full warranty ,the technician manages to charge me 40 dollars stating that this was not covered under my warranty after spending literally five minutes to fix the screen by touching one button that if he had told me I could have done it.

Very complicated to work. Couldn't get MSN.com to work.