Customer Ratings & Reviews

My daughter loves it! She has a windows laptop and this mac. The mac is her favorite!

Great purchase and investment. I would do it all over again.

I love my new Mack book air it was the best purchase I have made in a while I’m super happy

It is an apple product so the quality did not fail. Laptop is everything I imagined and more.

Apple laptops are very reliable! I had my previous apple air for 8 years, no issues

This is my favorite laptop. I am extremely loyal to Apple. They have never disappointed me.

I was beyond impressed with the knowledge the associate had about the MacBook 2021 that I was buying.

It’s so easy to use. I have used PCs all my life. This is my 1st MacBook and I absolutely love it!

Got it for my wife as an upgrade from her windows laptop. She loves it

This computer is annoying good. I don't want to like an Apple product this much, but it rocks.

I love my Mac . I’m actually it tech savvy and it’s very straight to the point with amazing software.

Great product. Easy to order, easy to pick up. Very happy with purchase at Best Buy.

I got the amazing Mac book and and it works wonderfully. Amazing and organized staff.

Amazing laptop. Love it. Great service. Friendly staff. Definitely recommend Best Buy in crystal Lake

Absolutely satisfied with the purchase. Was Christmas gift for my wife. She loves it.

The best apple laptop I have ever owned. The quality on laptop for apple are amazing

Absolutely great! Product arrived on time. Price was about what I would expect

Excellent.Itm was in perfect condition. Microsoft worked good as well.

Staff was very knowledgeable and courteous. They helped me choose the proper laptop.

I am not happy with my purchase from bestbuy, I just bought a MacBook Air and when I unboxed it I could tell something was different about the packaging, and it wasn't packaged like a MacBook when you go to the apple store and buy one(I have 5 other matchbooks bought from apple) and needed to purchase this 6th with a payment plan I thought best buy would be the best option, shortly after using the MacBook, There is problem's with the FaceTime calls, the calls will randomly fail and need me to sign back into my Apple ID over and over, The computer kept popping up error messages and hard restarting on its own, It was not a brand new MacBook I know that for a fact it had to be re-furbished. I went and exchanged it after having a geek squad member take a look into it and it still kept having issues. I had to wait for them to order me a new one, And when I got the new one it was packaged like an original MacBook! but still has the exact same issues if not worse! I have taken pictures of most times it has issues. It is mainly when the computer just heats up and shuts down on it own and deletes the forum I was using online causing delays in my work that infuriates me. These computers cost way too much money to act like this and this is unusable for the purposes I use it for. Im very upset because now I have to go through the hassle of going back to figure out what to do, I will make sure to leave a review on google as well, other people should beware of being charged full price for broken re-furbished computers.