Customer Ratings & Reviews

I am not happy with my purchase from bestbuy, I just bought a MacBook Air and when I unboxed it I could tell something was different about the packaging, and it wasn't packaged like a MacBook when you go to the apple store and buy one(I have 5 other matchbooks bought from apple) and needed to purchase this 6th with a payment plan I thought best buy would be the best option, shortly after using the MacBook, There is problem's with the FaceTime calls, the calls will randomly fail and need me to sign back into my Apple ID over and over, The computer kept popping up error messages and hard restarting on its own, It was not a brand new MacBook I know that for a fact it had to be re-furbished. I went and exchanged it after having a geek squad member take a look into it and it still kept having issues. I had to wait for them to order me a new one, And when I got the new one it was packaged like an original MacBook! but still has the exact same issues if not worse! I have taken pictures of most times it has issues. It is mainly when the computer just heats up and shuts down on it own and deletes the forum I was using online causing delays in my work that infuriates me. These computers cost way too much money to act like this and this is unusable for the purposes I use it for. Im very upset because now I have to go through the hassle of going back to figure out what to do, I will make sure to leave a review on google as well, other people should beware of being charged full price for broken re-furbished computers.

The salesmen were extremely helpful and efficient! They went above and beyond to assist us!

Just the item I wanted. Ordered and picked up same day, even with extra memory request.

My Mac was an excellent product, I received an excellent customer service at Best Buy

First apple computer, love it. I have all apple products and I’ll never have anything else!

Great customer service and friendly staff. They knew all the answers to my questions.

My first MacBook and it is everything I expected. It was ready to use right out of the box.

Bought this for my wife. And she really love it. Fast delivery and received the item in good condition.

My daughter's first college computer. It's pretty, it's easy to use. It's a mac!

It’s very convenient now that I use it for my crafting especially using it for cricut design space

This MacBook is so smart. There are many things that I have had to google to see how to use or where to find. It is certainly a learning curve. This is my first Apple computer. I have iPads and iPhones but this is all together different.

This was to renew an old MAC we had for over 10 years. Nice to see the improvements

Macs are the best! This MacBook Pro is perfect! Highly recommend!

Super happy with my purchase. Great TV at a great price. 2 minute set up by myself.

Like the product. It's a little bit heavier than my previous laptop but acceptable.

I like the ease of purchase I experienced .It did come later than I was originally expected.

es mi tercera computadora personal y es la mejor su ligeresa y potencia la hacen unica

Pick this up as a graduation gift for my son. He absolutely loves it!

Yes!! Yes!!! Yes!!! Great quality computer!! Would recommend to anyone, great bang for your buck!!

Absolutely love my MacBook Air, and was thoroughly impressed with Best Buy's prompt shipping.