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Customer Ratings & Reviews

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$1,104.99
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Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 7503 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are overwhelmingly positive about the MacBook Pro's battery life, ease of use, and performance, with many praising its lightweight design and the innovative Touch Bar. Positive feedback also highlights the M1 chip and the sleek design. However, customers are less enthusiastic about the limited port selection and storage capacity, with some expressing concerns about the RAM. A few users also mentioned fan noise, though others reported it as quiet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 7,503 reviews
  • Rated 3 out of 5 stars

    Never again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac book computers although well built it is a garbage operating system i didnt buy it for me i bought it for a technology impaired person plus took forever for someone to even help

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go for the 2021 MacBook Pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the feel of it. Especially the Touch Bar. And it was a bit small for the size of the screen. But the new 16 inch m1 max MacBook Pro is awesome. I love it. I'd suggest getting that one instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MacBook Pro 13inch M1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad experience, laptop was scratch and it had a dead battery, dirty and the box was all ripped off. Even though the condition of the product was certified and i didn’t expect to be like that. What a ripped off best buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Mac 13”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’m getting use to the 16’ this one was kind of small for me to do all my work . When I split the page while I’m working I wasn’t able to see the other full page other than that it was working fine .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    M1, your fastest speed to throwing it away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly don’t know what the hype is about, this laptop sucks. I couldn’t even run simple photoshop without it jump lagging my layers. No hard editing as well, still slow. My grandma on the way to BINGO is faster than this laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little hard to use mac if you are used to windows. Overall the usage was good, not what I expected. Used Adobe Photoshop on it which was lagging on mac. On my 4 year old PC photoshop worked way better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Giving it some time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first MacBook opposed to only using HP’s in the past. So far I don’t like it but I’m willing to give it some time to get use to operating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t think I would be buying another so soon !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter in college , this is the second one I purchased … the first one stopped working 1 month after the warranty ran out !!!!!!! Coincidence……????

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mac laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office 365 at the same time as the computer and have not been able to get it to show up with icon on my screen. Very frustrating! For the price, I’m a bit disappointed in the computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    M1 chip needs work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to love Macs but the current M1 chip has set it back. It's very glitchy compared to Intel predecessor. Anyone buying this may want to hold off until the get the kinks worked out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Always something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get reward points due to a non related issues; difficult getting through to Geek Squad each and every times. No senior discount. Young gentleman who waited on me was great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should have purchased brand new instead.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far; should have followed my mind and purchased brand new, for the money paid. Been having problems with the laptop since reception. Randomly reboots, and sporadic freezing while doing simple tasks (checking emails, messaging, etc). Poor investment choice for me with this purchase. In fairly great condition - physically, just what ever is going on internally - is what takes away from this experience and product for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box Mac Book and had to return it. It was not able to download updates or retain passwords. Be careful what you wish for you might get it. Reviews i mean.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my original perches but it was surpost to come with three free digital down loads after wasting a lest half hour of frustrating efforts they were impossible to down load.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Restart after every 5-10 min

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my sister and it restarts every 5-10 min. Tried to update everything but still same issue

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service wasn’t good. When I got my first email that it came in the lady was rude and didn’t wanna even go see where it was. The second time it was a little better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t expect to go that fast.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed in 15 months!. Crashed watching Apple TV..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nothing too great. I mean for 1,199.99 it’s no super fancy good laptop. It’s just a regular laptop by any means.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mac book is not as compatible with other systems and programs. I love using my mac but in terms of cross platform usability it is lacking a bit

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    crashing and quitting apps constantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my 2012 Mac bool pro, I think that was not a huge upgrade. This is pausing all the time with the famous colorful circle on the screen

    I would recommend this to a friend