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Customer Ratings & Reviews

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$1,369.99
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Comp. Value: $1,999.00

Customer reviews

Rating 4.9 out of 5 stars with 4299 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are satisfied with the MacBook Pro 14" Laptop's performance, battery life, and screen size, frequently praising its speed, longevity, and visual quality. Many appreciate the lightweight design and build quality. While some find the price high, the absence of the Touch Bar is also noted as a positive change by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,299 reviews
  • Rated 3 out of 5 stars

    Battery not charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is not charging anymore after couple of charging done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small but decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A slight step down from my 16" MBPro...but it will work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok.. Not use to mac ... Its a little diff to work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not find a photo ap that works correctly......

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Windows VS IOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs you can run on this device are very very limited

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    17 hours of battery life? Haha i sont wven get 10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t see this machine as being as goidnas the others do. Im very dissapointed. I’ll charge it and then when it’s fully charged will turn it on without doing anything. If I don’t get good battery life…. Back it goes!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken charging port after only a couple of weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charging port broke after only a couple of weeks! I was working on something very important and was told my laptop would have to be sent away. So inconvenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service not equipped to Handel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for 2 days before the I cloud on the laptop had a problem and essentially locked itself up it completely bricked up is what geek squad said contacted apple they said return it to best buy the laptop was defective when I got to best buy they told me go back to apple to delete the I cloud which was already deleted and I had a case number from apple they said that they couldn't return my very expensive item until this was done even though I have already done this I will be shopping straight with apple from now on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best upgrade from a Mac Intel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has lasted me for a long time and is still running smoothly! I run Logic Pro x and this machine is a beast! It runs like a charm and I very rarely have overload issues. Only recently because I've upgraded many of my plugins do I occasionally run into some overload, but that is because I hadn't bounced my tracks to stop using plugins for the effects. Plays League of Legends effortlessly and has made my music production so much easier with all of the power that it has!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable malfunction on new Mac Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor went black and could not be restored through normal means. I consider such a glitch with a brand new Apple Mac Pro unacceptable, so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Burnt out Screen -- Did not last long at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself this gem on black Friday, only to have to return it less than a week later due to a burnt out screen. I wish I could give a better review but nah. it was pretty nice while it lasted. ended up getting Microsoft Surface Laptop Studio in the exchange and since then, been much happier

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware Macs are excluded from BestBuy Rewards

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying at Best Buy. I have been doing it for years. love my Mac and I do not have any issues with the product. However I will never buy Mac product at BestBuy again. Simply because Mac products are excluded from rewards. I received 0 points from this purchase. And that fact alone is enough to discourage me from purchasing again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best device incapable of connecting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be a powerful device but it is not compatible with any other attachments. It fails to detect any connected external keyboard, mouse, mobile devices or any of such.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Screen size

    Rated 5 out of 5 stars

    They just keep getting better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 7-year-old MacBook which was having battery issues and actually bricked two days after this one arrived. At 14" has a larger and nicer screen. Great keyboard- which is important to me. Best of all it was on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a good discount. The laptop is the best for its money. The speakers are excellent, the display is fantastic, it's fast and never lags. The battery is more than enough for this laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too Much in taxes and can not return it. Not a good deal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    2 years and a half and still as new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this Mac for nearly 3 years for software development and it still works as new. The battery still lasts for a whole day (I limit the full charge to avoid battery damage when I work from home)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    money pit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first two power cords did not work. It does not have a slot for either SD card or USB cord which means you have to purchase an adapter piece. And, it does not work with my printer. I had to spend so much extra money buying extra piece to even use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got into photography a few years ago and need to upgrade my laptop. This is my first ever MacBook and I’ve been blown away. I mainly use it for Lightroom and the MacBook has been phenomenal! I could not be happier with this purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was so excited to purchase my 1st apple laptop--worked for 1 day, and now the screen is black. I am sure its overall a good product, just disappointed.

    No, I would not recommend this to a friend