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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and the price of the HOME VoIP Telephone Adapter. Call quality and simple setup are also commonly cited as positive features. However, some customers have expressed concerns about the caller ID functionality and phone bill issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 839 reviews
  • Rated 5 out of 5 stars

    great solution, low price, easy peasy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I wanted to convert my landline into a VoIP solution. A friend recommended MagicJack. I tried it, great price for hardware and 1yr of service (including Caller ID, etc) from Best Buy. I have used it for 12 months now, and like it so much, signed up for their 5 yr plan (using same hardware.) great deal. I do not want to rely on cellular only, as in emergencies, cell towers will be flooded, so this is an excellent low cost addition. And with their recent cell phone app, I can easily answer my home phone when I am traveling in real time. So good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    magicJack - you get what you pay for

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to "cut the cord" and go with VoIP using the magicJack. It works OK, not great though. Many times we get calls and answer only to hear a fast busy. Then again in a few seconds. Finally friends call on my cell and ask what's wrong with our phone. Power cycle the magicJack and it works fine ... for a while. The web interface isn't that intuitive but useable after your get use to their thinking. But for $40 a year it's ok, you get what you pay for. Probably won't renew for another year, we'll just use our cell phones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheapest way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cheapest and best way to go for phone service. Looking forward to it.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality, east steps to follow instruction assembly / over the phone customer support, /// fast and easy results

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    My favorite way to house phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to house phone, this is the best way to do it. I get call to my house and cell phone asy the same time. If you move or travel, just take the magicjack with you and plug it in. It works internationally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. I was able to get my home number transferred to it without too much difficulty. Magic Jack also did it sooner than I thought. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection and easy of use. Great speech clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that I was able to purchase online because I needed it quickly. It was delivered to my home on time. t was super easy to buy online, and the delivery was very fast. I always enjoy purchasing from Best Buy either at the store or online.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone value for very little cost!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the value ! A dedicated equivalent of a land line, using Voice Over IP at a very cost-effective price. Additionally, this device is entirely portable. A truly outstanding price/performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product and service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to help dismantle the outrageous bundle cable providers charge to include phone service. It was easy to port over the old number and service is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great service with magic jack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better to have than a regular landline and the cost is unbelievable. I love having imy magic jack.

    I would recommend this to a friend
  • Cons mentioned:
    Caller id

    Rated 3 out of 5 stars

    Missing Caller ID Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple features that I miss, that I had with my previous landline phone service, is the names of the callers showed on my caller ID, but MagicJack, only shows the phone number, and my previous phone service, showed who was on the other line, with call waiting. I thought there was just interference on my line at first with MagicJack, because, there is a beeping tone, but it doesn't show who the caller is on the other line, not even a number on the caller ID. Other than missing these Couple of features, at least it does work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    MagicJack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. If this item holds up I will save hundreds of dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bebe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have MJ and I love the way it works , so I got it for my husband

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great call quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great call quality even on low speed broadband. I happy to made my purchase. I am using this product in India.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great replacement for our land line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magic Jack work fine for a line line replacement. Have had a couple dropped calls but no big deal. Have the same problem with our cell's. Costs per yr less than 1 month of our other carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device super easy to setup. Work awesome and a lot of savings on phone services. Small slim design. Even when you don't have space it comes with small cable to fit the device behind any furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lowering my bills

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have it set so my answering machine picks up. Saving me 50 a month in a home phone bill. Easy set up. Ported my old number.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Easy to install and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer use a land line in my home of home office, and I bought this as a way to do outbound (industry specific) telemarketing without using my personal cellphone as my call back number! It has worked flawlessly!

    I would recommend this to a friend
  • Cons mentioned:
    Phone bill

    Rated 5 out of 5 stars

    k k

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item, cuts down on the phone bill alot . i use it florida then take it back to pa.

    I would recommend this to a friend