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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and the price of the HOME VoIP Telephone Adapter. Call quality and simple setup are also commonly cited as positive features. However, some customers have expressed concerns about the caller ID functionality and phone bill issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 839 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great replacement for our land line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magic Jack work fine for a line line replacement. Have had a couple dropped calls but no big deal. Have the same problem with our cell's. Costs per yr less than 1 month of our other carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great call quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great call quality even on low speed broadband. I happy to made my purchase. I am using this product in India.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just a plug-it-in to the phone jack.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did need a very knowledgeable and adept assistance to get the Magic Jack hooked up. We needed a splitter to tie it to our "eero" wIfi. So far it is working very well and we certainly hope that continues, because we got rid of our "Mediacom" expensive bundle It even works with our captel phone (for hearing impaired with transcribed conversation!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was able to port in my xfinity voice number to the MagicJack and downgrade to a double play package to save money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device super easy to setup. Work awesome and a lot of savings on phone services. Small slim design. Even when you don't have space it comes with small cable to fit the device behind any furniture.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Magic jack

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not alway complete call. Drops calls also. Get what you pay for

    No, I would not recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Easy to install and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer use a land line in my home of home office, and I bought this as a way to do outbound (industry specific) telemarketing without using my personal cellphone as my call back number! It has worked flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    majic yeah.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatest thing i ever bought. it has flaws but, 39.00 plus tax for one whole year, you can't beat that. ijs. you need a home phone come get this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Magic jack

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Least expensive phone service and very easy to install. Free calling in the USA anywhere. International calling is available at lower price point.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Money saver an excellent Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for years and all the time it’s excellent service no problems no missed calls no interruption quality of line is good I will encourage everyone to save some money on the land lines and use Magic Jack

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cost savings product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service at Best Buy in Homewood, IL is great! The Magic Jack was easy to setup, porting my number was easy and it works well for me at this time. New user since March 2020. Thank you! Jackie

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value and Savings

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great Service! Hot it for my mother also. We love it. Eliminates monthly phone bills. Will be buying another today for our Business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, haven't had any issues. Easy to set up, works just like a normal phone. For my setup, we just plugged it in to the phone base unit and it runs 4 other phones same as with the old phone company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 1 year call. Easy to set up and installl.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I needed a landline in a hurry. This made it easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a landline in a hurry. This made it easy with no appointment for installation, since I already had internet. It's functional. It's a tremendous bargain compared to other landline services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful and money saving!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and practical. We picked this up for my in laws to make calling them overseas easier and cheaper. We can stay in touch often and not have huge phone bills

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    This was a great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of equipment was a great purchase from Best Buy. The quality, price and assistant with starting it up was outstanding. I have already recommended it to several people including family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out much better than i expected. It was easy to install, worked out very well, got my phone number transfer quickly, and now i don't have to pay the phone company very month for very little service!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised that it was easy to install, and the voice quality is very good. I was able to port an old number from my hometown and am very pleased that I have it back.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good price and takes care of the job. I use it as a second phone and that is just good enough. I do not have anything else to say but it will not close out with few words.

    I would recommend this to a friend