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Customer reviews

Rating 4.5 out of 5 stars with 839 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and the price of the HOME VoIP Telephone Adapter. Call quality and simple setup are also commonly cited as positive features. However, some customers have expressed concerns about the caller ID functionality and phone bill issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 839 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our phone . Great replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great for us overseas.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to call home at no charge from India.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap phone plan that works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap phone plan, its a little buggy to setup because for me the website didnt work so i needed to use my laptop but other wise your paying 60 for a year not a month like landline

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    StephenB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another unit because MJ doesn't replace old or defective units. Plus, when renewing, they charge a processing fee. Best Buy's service was fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inconsistent reliability, slows down my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service seems to go out more frequently than when I had VOIP with Xfinity (Comcast). The call quality is less than desirable (but maybe not a huge issue since we don't use the house phone that often). I noticed that it seems to bog down the computer that it is connected to as well. When I shut down the app, the computer seems ok, but when I restart it (and it has to be running on the computer in order to work for a house phone), the computer slows down again. All in all, I think after a year, I might consider just getting rid of the house phone because I can't see paying for this service. Also, in case you expect to see caller ID, don't - it doesn't work with Magic Jack which is a pain because of all of the RoboCalls that everyone gets these days.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Couldn't port my number

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might have worked well but had to return it since i could not port my home phone number to the Magic Jack device. That was the whole purpose of that purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. No more bills. I can use in my iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MagicJack Fax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a commercial IT company where I also install phone systems. Many VOIP phone systems do not support fax. For my customers who want a traditional fax machine in office instead of an online fax service, MagicJack works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Magicjack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Saving money now...... ...... .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely fantastic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Fax must have no more landlines or holes drilled in Brand new Homes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving lots of money, I wasted lots money paying Att and Xfinity for many years . I don’t use home phone any more but still wanted keep my 30 year home phone number . Good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves a lot of money on the land line! Needs an internet connection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic Jack are a great devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using Magic Jack since the device upgrade to a none PC attached units, personally I owned few plus I referral to all my friends and families, this recent one I got it was for a friend too, and they reports that love the function and clarity of voices easy to use save money since it has no monthly fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shelly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this MagicJack phone. I gave up my land line and purchased one of these . Best thing I could have done. I was able to free up a bill for savings and I got the same quality service. Everyone should purchase one you will be glad you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Savings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternative to lan line phone systems. I was paying$110a month for my phone and now I pay only $48 a year. Huge savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic Jack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic, been around a long time, true VOIP Just be careful setting up for 911 calls your local state will drop a bill on you. For actual receiver phones to go with beware not all the phones will work with Ethernet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome little device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect way to save anywhere from 30 to 75 dollars a month on phone charges depending on your service. An internet connection and this device and your bill goes to like $35 A YEAR. And you probably can still use your existing phones and phone number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars! As simpe as “2 + 2”. Mobile app works just perfect: that include quality of connection and quality of app itself. I chose to get a new number. For free I was able to get a very simple number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Works great calling from Italy back to the U.S. great reception and connection. Love it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MagicJack Review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to give it 5 stars because it works pretty well, but it gives off little annoying beeps a lot. I can live with the beeps, but it would be nice if they weren't there.

    I would recommend this to a friend