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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and the price of the HOME VoIP Telephone Adapter. Call quality and simple setup are also commonly cited as positive features. However, some customers have expressed concerns about the caller ID functionality and phone bill issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 839 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knew you could get phone service for about $50 a year?!? Solved unreliable cellular service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Magic jac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions. Too difficult to instal. Reception sometimes poor

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for a home number that is not used but you may not want to get of

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Calls cut off after 5-8 minutes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not able to work with this system. Verizon tells me it's not them; it's MagicJack. I called the MagicJack number several times for assitance, no one has called me back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No free conference call access

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an extra line for kids’ remote schooling voice conference. However schools were using free conference services which don’t work in this (turns out those free conference services are only free to the users not to the phone company) so returned it. A large disclaimer in the description would have been helpful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good... not the best but then again it’s cheap phone service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working since I bought it i,e March - now. Very disappointed ...Their technical support team is unable to help. Not sure if it is the device or their system, but not working .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth it Do Not Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice quality was poor. I hooked up a regular phone to it. Could not use the phone to dial out had to use the magic jack dial pad on the computer which was irritating. Do not waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a second phone. I downloaded the app.. couldn't receive text messages also I forwarded all calls to my cell phone but not all of them went through. Not recommended at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MagicJack not magic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not activate tryid to get help on the phone i talked to a technician but after a long wait and 20 minuts of questions he told me to connect via chat not able to get connected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Magic Jack Seniors beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m not satisfied with this product, they are unwilling to help seniors that don’t have the computer smarts. we are unable to get a hold of them we are sorry we purchased this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did NOT work!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did NOT work at all. I tried everything. A complete waste of money and time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not all area codes are available and call drops

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware that the magicjack may not have your area code and the calls sometimes do drop. Also, it doesn't support multiple landline phones either!! I'll recommend getting an OOMA over this magicjack.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unable to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must connect to a pc to use purchased for mom's house but unable to connect a computer just for this. recommend a product that does not need. not clear on box - found out from calling support line.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless and overly-complicated product to activate. Didn't work -- AND IT SHOULD OF WORKED! Returned for refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give good calling plans but when i connect device to router...my rest of things working on wifi stop working!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to hook it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to hook it up. Called MagicJack and they weren't much help. Had to return it to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just cause it’s new doesn’t mean it will work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second one I bought was no good from the factory

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to get it to work and it was past return date. I was very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the magicjack was great but setting it up took me 2 weeks. Will never buy again

    No, I would not recommend this to a friend