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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 283 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Massage Chair Assembly for its overall performance, assembly speed, comfort, massage quality, and placement. Many customers highlight the efficient and fast assembly process. However, some customers have expressed concerns regarding the product's portability and size, noting that it may not be as small as depicted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 283 reviews
  • Rated 5 out of 5 stars

    Extremely easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered and set up our chair. It’s a good thing since the chair is large and heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing chair that first scares you since it kinda invades your space but then give in and let the chair do it’s thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect delivery!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery were great. The two guys were very friendly, they had to take the chair out of the box to get it in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was exceptional. They showed professionalism. Thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery experience, on time keep me update when it comes awesome coordinate and make thing easily for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to delivery it and set it up were fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and efficient. Plus there took the boxes making cleanup easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    2nd Chair first broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second chair since the first one lasted under 90 days. This one is begaining to have the same issues, the air pillows on the legs and arms are starting to weaken and brake like the last chair. Over all is a wonder chair and massages my back neck and legs I hope they can fix this kink of air pockets braking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process was smooth and easy to manage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were very professional and on time. They were done in a timely fashion and explained the basic things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy, was great ,both men explained everything and operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I cannot say it was hard to put together Best Buy took care of it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very quick install, no issues at all. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived early and had two big guys carry it in and assemble no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and assembly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman brought it in, put it together, and moved it to the corner where I wanted it. No hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2D is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing chair ! Great deal on it! Does all and more !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and careful during delivery. Great overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this chair i wish is would have got the one that's heated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage Chair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my husband, professional staff, very knowledgeable regarding the purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team they have that install your items professionally.

    I would recommend this to a friend