
We’ll deliver your chair to the room of choice up to the 3rd floor or any level serviced by a functional elevator and assemble your chair so that it’s working before we leave. We’ll connect the leg rest to the chair body (if applicable), attach the included remote, and connect to an existing outlet. We’ll test the power and function of the chair and remote before we leave.
Q: How do you ensure that the massage chair is properly connected to the power outlet?
A: The Geek Squad team will connect your new massage chair to an existing outlet as part of their assembly service. They will test the power and function of the chair and remote before leaving to ensure it is properly connected.
Q: How do you handle situations where the customer is not satisfied with the assembly service?
A: If the customer is not satisfied with the assembly service, we recommend solutions to address their concerns. We prioritize customer satisfaction and aim to resolve any issues promptly. If necessary, we escalate the matter to the appropriate department for further assistance.
Customers praise the Massage Chair Assembly for its overall performance, assembly speed, comfort, massage quality, and placement. Many customers highlight the efficient and fast assembly process. However, some customers have expressed concerns regarding the product's portability and size, noting that it may not be as small as depicted.
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