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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 283 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the Massage Chair Assembly for its overall performance, assembly speed, comfort, massage quality, and placement. Many customers highlight the efficient and fast assembly process. However, some customers have expressed concerns regarding the product's portability and size, noting that it may not be as small as depicted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-283 of 283 reviews
  • Rated 5 out of 5 stars

    H

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clean friendly and neat very polite and caring

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Extremely Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service. It pains me to rate it so low because the product itself is amazing but the delivery people refused to bring the chair in the home claiming it could not fit. They left it at the front door and we tried telling him it would. He was also very sexist and refused to speak to me or my mother about the chair; only my father to which he was polite. He was extremely condescending, unhelpful and lazy. If the “assembly” was not free I would have demanded a refund. We ended up bringing in the chair ourselves after he claimed it could not fit through the front door. Will never use this service again or purchase items from Best Buy that send these people out. Would give 0 stars if I could.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deliver drivers were trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drivers dis not install it nor bring it into my home after i showed them the invoice that clearly stated assembly included.

    I would recommend this to a friend