Customer Ratings & Reviews

The installers were able to get the chair together without damaging my house or the chair!

Very professional, respectful, and understanding team. They were flexible to help me move the chair around different spots in my office to find one that I was more comfortable with.

The service was high quality. Arrived on time, professional support provided.

Guys were fast and professional, had our massage chair set up in no time. Thanks

Good chair bought for my wife for Christmas she love it

Very nice young men. I have changed my mind about where I want my chair situated and each time they were moving it around without a problem

One of the best massage chair and best service I definitely recommend this product to my friends and family and all other people in the world. AWESOME.

Very nice! Attractive. Especially like the full body massage!

Excellent service. Prompt, fast, and professional.

Great service, will definitely use again if I buy anything else

The team that came to deliver and put the chair together were exceptional! Courteous, polite, and very knowledgeable.

I've had geek squad service for a number of items I have purchased. They were all outstanding and professional. I would like to get a shout out to a geek named Chad who worked on my computes.

The guys were very friendly and set-up the chair very quickly. They picked up their mess when done and left quickly. Would use them again.

Everything was fine and the team was in and out quickly

Delivery was fast and the crew was careful with the product. After installation they showed me how to use it. The box and all trash was taken. I’m very satisfied with their efficiency.

The delivery was great, guys are great. good teamwork. The only thing is that I requested a call 30 min before arriving, unfortunately fell on this part. Otherwise, good job!

The delivery guy called me that he will be early to arrive at my place so I had the whole place set up so he can just drop it off then bring it in and assembled it. I called him to confirm and he said he'll be at my house in 30mins which was 30mins later than what he originally told me, then 30mins passed I called him again and he said he's 5-10 mins away, 10mins passed by and he still hasn't arrived. I had to pick up my kids from school so I told him to talk to my mom in law for instructions if he needs anything, 20mins later he arrives at my place prior to me picking up my son 10mins before so I thought everything was good since he didn't call me. I got home 25mins later, my mom in law said that it didn't fit into the doorway of our bedroom but it will through the kids room. I have an injured knee and getting surgery which is why I chose the in-home service delivery and assembly included on my membership for these kind of orders. He didn't even call me or let me know that he would just leave it outside our backyard out in the open , not assembled and not brought in properly. This would be the first time I had this kind of problem in my 10years being a member at BestBuy. Very disappointed at this FREE In-Home Service assembly.

Kalid and Edgar were amazing install techs for my Insignia Massage chair. They were beyond helpful in getting it unboxed, safely into home and operational plus really great guys!

They were excellent cleaned yo their mess. Great install. Only prob i noticed after they left is thry has scratched my chaor on one side

The guys were great getting the massage chair in my bedroom and setting it up.