Customer Ratings & Reviews
- Model:
- MVWX655DW
- |
- SKU:
- 2150048
Customer reviews
Rating 4.2 out of 5 stars with 2210 reviews
(2,210 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the 4.3 Cu. Ft. High Efficiency Top Load Washer's cleaning performance, large capacity, and ease of use. Many appreciate the washer's tub size and find it reasonably priced. However, some customers have noted that the washer can be noisy and that the lack of an agitator is a drawback. Concerns about the product's long-term reliability have also been raised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer so far. Owned for a little over a month and have been very pleased.
I would recommend this to a friendRated 5 out of 5 stars
exc. washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the washer works well as it should it has the glass see tru lid which we like
I would recommend this to a friendRated 1 out of 5 stars
lasted less than 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was the worst washing machine I ever bought cost of repair was 3/4 of cost to replace replaced with a lg love it so far
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Dave, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 1 out of 5 stars
Washes poorly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes are not shuffled enough and insufficient water to rinse completely.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi RA4CLN, thanks for the review. We regret to hear that your Maytag® Washer is not living up to your standards and we are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 1 out of 5 stars
High capacity, low results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on clearance for a very low price. Glad I did, this washer is rediculous. Do not consider it, it does not clean clothes, or rinse out the soap. The cycles take forever.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Diyer: We would like to inquire further about your review with you. If you are still needing assistance, please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, date of purchase on the appliance and a brief description of the problem that you are experiencing. We look forward to your reply. Maytag® Social Media Relations
Rated 1 out of 5 stars
It is not what I expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found that it does not wash large load fully. I still had clothes that came out dry and never washed.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Verny, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for our front loader. No issues so far.
I would recommend this to a friendRated 1 out of 5 stars
We purchased a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had nothing but problems with this machine after having it for only 1 month. We regret buying it and the customer service we received from Best Buy was disappointing.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Cmmmmmm: We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, date of purchase on the appliance and a brief description of the problem that you are experiencing. We look forward to your reply. Maytag® Social Media Relations
Rated 1 out of 5 stars
washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to best buy to receive my washer replacement and was told i would be contacted and I never was ! what happened !
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Washer, please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
Rated 5 out of 5 stars
Awesome washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, haven't had any issues out of it as of today.
I would recommend this to a friendRated 5 out of 5 stars
Simple and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mid product without fancy ‘bells and whistles’.
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought dryer from store and hooked it up as soon as we got home and it did not work. Very disappointed
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Kris, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 1 out of 5 stars
Best Buy broke it in transit...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enough said in review summary but Best Buy broke this washer with clamp damage before it got delivered to my home.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasn't worth it.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is not working after 2 years. Very disappointed
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi EMY300, thanks for the review. We regret to hear that your washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 1 out of 5 stars
Clothes do not get clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes on top never enter water with soap, large portion of clothes still came out dirty. Returning this machine
No, I would not recommend this to a friendRated 1 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this washer. Washing clothes is easy
I would recommend this to a friendRated 1 out of 5 stars
Lasted 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good washer and easy to use. But it only lasted about 3 years.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .At Maytag, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Maytag® Social Media Relations Team
Rated 1 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already need service and new parts ordered. Disappointed
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
- Cons mentioned:Noise level
Rated 1 out of 5 stars
poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not care for this machine. Water levels are too low for the clothes unless you use the bulky sheets setting. Length of time for washing cycle is too short. Can't change any settings after filling has started. Would not recommend this product.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .janet, thank you for your review. We manufacture several different models with various feature and accessory designs yet will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Rated 1 out of 5 stars
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt wash well. Spin cycle is bad. Leaves residue on black clothes
I would recommend this to a friendBrand response from MaytagTeam
Posted .Ken30, we thank you for your review. At Maytag, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Maytag® Social Care











