Customer Ratings & Reviews
- Model:
- MVWX655DW
- |
- SKU:
- 2150048
Customer reviews
Rating 4.2 out of 5 stars with 2210 reviews
(2,210 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the 4.3 Cu. Ft. High Efficiency Top Load Washer's cleaning performance, large capacity, and ease of use. Many appreciate the washer's tub size and find it reasonably priced. However, some customers have noted that the washer can be noisy and that the lack of an agitator is a drawback. Concerns about the product's long-term reliability have also been raised.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
BUYER BEWARE! DO NOT BUY! FAULTY LID LOCK SWITCH
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Maytag - MVWX655DW1 - 2 years ago and it already broke! I repaired the splutch assembly and now I'm waiting for lid lock latch assembly with wiring harness because apparently that broke too. If you do decide to purchase GET AN EXTENDED WARRANTY! They do not make appliances like they used to in the past when they lasted 20 or 30 years. I got a lousy 2 years out of mine. Shameful and ridiculous
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.
Rated 1 out of 5 stars
Only lasted 3 1/2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this model on 10-26-19. The transmission has now gone out and it is 3 1/2 years old. The transmission is not covered under the 10 year Drive Motor (Stator and Rotor Only) warranty. We are a 2 adult household. I would not recommend Maytag.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Ginger, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Terrible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So loud you can hear it from outside the house! Poor!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Hillbilly, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 1 out of 5 stars
spining like crazy washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely hate this washer. My clothes don't even get wet because of the "HE" feature. And the spine circle is crazy. The washer spinning and walking itself. It even broke my floor. Now I have to stand there and watch it while washing every time because I don't know when the load gets uneven and the washer walking. Sometimes it doesn't drain too.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Dear Susan:
Thank you for your review.
We are sorry to hear of your Washer concerns. We would like to inquire further about your review with you. If you are still in need of assistance, please respond back to this email address, [email protected], with your name, your user ID Susan, phone number, street address, zip code, model & serial number, date of purchase on the appliance, along with a brief description of the issue at hand.
We look forward to your reply.
Thank you,
Maytag® Social Media Relations
Rated 1 out of 5 stars
Do not like!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even on tap water cold setting, clothes come out "warm" to touch. The clothes are so "wrinkled" when I pull out of the machine, they are not spun well. The drying time has increased more than 30 minutes over other machine; wrinkles won't go away in dryer like they did with old machine. So disappointed. No buzzer when cycles are done.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi LaundryLady, on this Maytag - 4.3 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer, the Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water. Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature. We would recommend using a fabric softener or a detergent that may add in a fabric softener. This combined with a warm wash would solve problems with wrinkling. Thank you for your review!
Rated 1 out of 5 stars
Shake it a baby
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my word! I had no luck with the Samsung washer so I returned it for this Maytag. When the Best Buy delivery guys delivered, they balanced it and then tested it. I thought it might just walk on out the door, it shook so bad. They tried to adjust one of the legs to see if that helped but it did not. I will return this one too and hope the LG I am going to order doesn't shake. You can bet, I am buying the extra warranty though
No, I would not recommend this to a friendRated 1 out of 5 stars
The gears stripped after 4 years of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Maytag washing machine lasted 4 years. Don't buy it. The 10-year warranty is really for the motor. Too bad the gear stripped.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Broke, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 1 out of 5 stars
Nope
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transmission blew in first 4 years...the 10 year warranty only covers thebparts that never break. Now shopping a new washer.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Promorat. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 1 out of 5 stars
Fabric dispenser stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay balanced. Fabric softener dispenser stopped working
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, JeannetteC. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 1 out of 5 stars
Pos. Needs 3 dry cycles to dry. What a joke.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a joke. DO NOT BUY. Dryer works overtime to dry clothes. What a joke. Returning this washer ASAP.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi MadAsHell, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!











