Customer Ratings & Reviews
- Model:
- MHW5630MBK
- SKU:
- 6512747
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Fresh Spin for its excellent cleaning performance, quiet operation, and ease of use. Many also appreciate the washer's capacity and build quality. However, some users have expressed concerns regarding the spin cycle's performance and the control panel's sensitivity. A few customers also reported issues with warranty coverage.
This summary was generated by AI based on customer reviews.
Don't be fooled by the brand name!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. Cheap Whirlpool brand machine with a Maytag label. Wash cycles are either 30 minutes or 2 hours with little in between. 90% of the "features" are essentially useless.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi BCoop, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Not draining properly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a lot of issues draining water. After each cycle there is free standing water in the machine and I have to hit the "drain and spin" function before moving it to the dryer. Maytag has not been working with me to send a replacement. For over $800 I dont want part replacements, I want a new product
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Brett, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Best Buy transparency 0/10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliances itself is fine but Maytag and Best Buy have dropped the ball when sending the pedestals
I would recommend this to a friendBrand response from MaytagTeam
Posted .Hello Jacki0812! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Do not buy?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Machine was terrible , I probably received a faulty machine either way , Best Buy made it the exchange since I explained within a day of having it installed my clothes would still be soaking wet and only after two rise&drain will the clothes be dried enough to go into the Dryer.
No, I would not recommend this to a friendReturned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set threw codes and never cleaned or dried out clothes properly. Returned and replaced with the LG wash tower.
No, I would not recommend this to a friendMaytag washer very dependible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washes clothes great and dependably but the spin cycle is really loud and makes a banging noise. The detergent dispenser is prone to growing mold unless you leave it open to dry.
I would recommend this to a friendMaytag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, great purchase. Sleek, and has all the extra functions that youll need.
I would recommend this to a friendBuyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This same model only lasted 3 years. Luckily I got the extended warranty. It had to be replaced under warranty due to various issues. This was the warranty replacement.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Joe, we recommend reaching out to your extended warranty for further assistance.
Control Panel went out in less than two years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than two years the washer stopped working. I had a service and they told me the control panel need to be replaced. The total cost is as much as a new washer. We washed about 3 small loads a week.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Nick, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Damaged Product On Pickup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product I picked up from the store was recieved damaged and not in excellent condition as stated.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The actual washing machine has been good but the people hired by Best Buy to install the washing machine has been a complete disaster.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello DrDawg, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Washer doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to do a full eash without the machine doing a Flo lo and stopping. IDid a drain and spin to Gert the wash ready for the dryer.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey EuniceW, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Won’t buy Maytag Again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started leaking underneath after 18 months and wasn’t covered under warranty. Didn’t clean well and couldn’t do large loads.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi JonG, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Delivered damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was damaged when service provider removed from box. I am awaiting a replacement
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away, I returned mine and switched them out for some LGs. Did not rinse properly even when it was set to extra rinse. Also extremely loud, would vibrate that you could hear it throughout the house.
No, I would not recommend this to a friendBought the washer because of the quality rating!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the service tech installed and connected the water lines, the machine was filling with water without the power being turned on. Had to get a replacement!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Dr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer if %100 faulty just got to test it.....Very unhappy
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MaxwellA. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Great washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So excited to get this & it was everything I expected & more.
I would recommend this to a friendMaytag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and looks good too. Easy to operate and quiet.
I would recommend this to a friendMAYTAG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ERROR CODE ON WASHER.. Very bad quality... Ue code continued to come on
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Karen, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu