Customer Ratings & Reviews

This washer is so disappointing. I had a GE for 10 years and when it started to have issues, thought I'd upgrade to a Maytag. Nope, wish I would have made a different choice. Let's see, this thing takes much longer to run cycles than my old washer, and the countdown clock means almost nothing as it will stay on the 1 minute mark for a good 10 minutes before finally finishing up. It also flings water everywhere when I open the detergent bin. It does clean clothes, but it's just not what I was hoping for. I would return but Best Buy only gives you 15 days for major appliances.

A beging the very best.. is the right choice for tu house

easy to run, very efficient, clean cloths at all time

Best Buy did an oustanding job selling and installing our new Maytag appliances. They work fantastic!

Got this washer like 2 years ago and the washer never work straight for 3 months without calling for tech support ,purchased protection plan for extra 5 years and after a year i was told by bestbuy geek squad that i have to pay for each time time tech comes out and spare part .the major problem with washer was it clogged all the time and wont drain properly ,i believe it got bad and worst draining technique .

There is no easy way to drain it and the drum seems smaller than my LG. Buy the LG. And the matted top is hard to keep clean.

Initially decent washer, but watch out. After 1 year you're in your own and this model has a high rate of reported draining issues. This is what happened to me. I thought I would be OK under the 10 year parts warranty but... you cannot request parts, they have to send a tech and you are forced to pay $140+mileage for them to even look at it. The 10 year warranty is basically just a money grab where they can get you to pay for a tech and then costly repairs that rival the cost of the washer with only 2 parts that they cover for free replacement (but not labor). When I purchased the 10 year warranty gave me peace of mind, but I see it was now just a false sense of security...

We bought our first (!) washer in May 2019. In August 2019, the washer stopped working because of excessive suds in the drain pump. This part is not covered under the VERY limited warranty. A repair was quoted at $615 (we paid $700 for the washer). However, supposedly due to Covid the part was on backorder through at least the end of October. We elected to replace the washer. Unfortunately, because we have a stacking situation, we had to replace with the same exact model (otherwise we would have had to purchase a new dryer, too). The SECOND washer also has problems. A piece broke off of the front gasket, so now water leaks out of the front. When we run the Affinity cycle (to protect the pump from getting suds built up), an enormous amount of water pours onto the floor. We have been waiting for the replacement part to come in for two months, the repair company says it has no idea when it will be available. THANKS MAYTAG!!! Other than the costly and very slow repairS, we have found the product to fully meet performance expectations.

It’s amazing how well this machine works. And it’s so quiet

It’s been almost a couple years since we purchased this washer machine. It was also our first maytag appliance we’d ever purchased and we were excited to give it a try. Well, we will never purchase anything Maytag ever again. The first time we used the machine it kept giving an error message with a spinning cycle and that went on for a while and all of a sudden that problem goes away and it starts leaking water. In the manual it says if the machine is overloaded or has too much soap it could leak. So I always made sure not to do that and the machine would leak randomly like 3 out of 5 times I wash. I finally called the customer service a few weeks ago to have somebody out or to get a solution but nobody answered. It didn’t tell me how long the wait was or how many people were in front of me but rather it just rang rang and rang and I finally gave up. It’s been a headache to deal with this machine and I don’t know what to do with it since Maytag doesn’t even want to answer their phone and I don’t want to purchase a new machine when we only bought it a couple years ago.... this machine is also very loud that I never owned anything louder than this. The touch buttons are so sensitive we always have to lock and unlock all the time.. very disappointed in Maytag.

Great price on something g well worth, easy to use, very spacious.

Purchased in April 2018. Longest cycles ever - well over 3 hours to do a heavy duty load. First machine we got would not stop spinning at the end of a cycle. 20+ minutes on final spin before I manually stopped it as I was worried the motor would burn up. Returned the first machine after a week, got a replacement. Final spin still super long, but the cycle actually finishes...after a 10 minute final spin sometimes. The machine developed a leak after less than a year. I took the whole thing apart twice to try to find the source and could not find the source. The bellow is disintegrating after less than two years (this was NOT the source of the leak). For some reason objects get caught in the drain pump easily, like change, etc. While it's my fault for not clearing them out of pockets, the washer should not have big enough drain holes to suck quarters into the drain. Additionally, cleaning the drain pump involves a LOT of disassembly as there is no easy access. I've done it twice in 5 months and I will not be doing it again. Getting rid of this thing, worst $700 mistake ever. At least it was on sale?

Buyer beware. This washer doesn't spin heavy loads reliably and is an absolute nightmare to clean or maintain. The drain filter is at the bottom facing forward with no front acces panel. Heaven help you if it clogs. This is an abolutely horrible design especially if you have lots of pet hair like we do. It also doesn't spin heavy loads well of at all, often stopping half way though the cycle with soaked towels and a drum half fill of water. Comforters and bed sheets are a crap shoot...you honestly don't know if it will spin or not. So dissapointed as I expected much more from Maytag and will never buy another washer (especially a Maytag) that doesnt have front acces to clean out the filter.

We bought this machine with the pedestal base. Once we tried the first load it vibrated so violently it shook portraits off of the wall and physically moved our freezer in the kitchen. We removed the base thinking that maybe it was mounted wrong and tried another small load. Again it sook just as as a did the first time. To make matters worse doth times the clothing in the machine was sopping wet when it finished.

I would not give this thing 1 star. Got it with in 6 months had to have service due to it not draining. The maytag service guy comes out say says ohh it's just not seated correctly. Claims he levels it off. 3 days same problem. 6 months later the warranty is up and it's giving me this E2 F6 Error 110 dollars just to tell me what's wrong with it. NEVER WILL I EVER buy another maytag anything. Lucky all i can give is one star. It doesn't deserve that one

Junk... normal was cycle takes 3 hours so with a family of 4 everything gets washed on rapid 30 minute cycle...always throwing some kind of error code ...i finally had to drill a small hole in the top of it and run a piece of string down to the manual door unlock latch inside so the wife could open it or it just stays locked

We remodeled our house 3 years ago and bought this Maytag washer along with Whirlpool appliances for our kitchen. Have had to call customer service on the Stove, then the Dishwasher (twice) and now the washer. The cost of adding service plans are more expensive than just buying a quality brand like Samsung. Do yourself a favor, and stay away until they figure out how to make a quality product that lasts.

NEVER AGAIN. Loud as a jet engine when it spins, shakes my whole 2nd story. Also sometimes the clothes are more wet coming out of a cycle than they should be. But the worst is that it lasted 2 years. Yes, just 24 months of use on a $900 machine. The circuit board went bad...no parts are available anywhere...no one is making them. They said it MIGHT be 3 more months...but they can't be sure. If you cannot afford to go without a way to wash clothes for an unknown amount of time then do not buy a Maytag.

Door seal leaks only after a few months. Warranty did not cover anything. Parts and labor to replace are more than what the washer cost. This washer is junk. Do not buy.

Let's just say the Maytag repairman is no longer bored out of his mind! Electronic (circuit board) controlled washing is a hopelessly bad idea. Consider the environment: Lots of vibration, and wetness = broke all the time!