Customer Ratings & Reviews
- Model:
- MHW5630HW
- SKU:
- 6313671
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer, highlighting its cleaning performance, quiet operation, and ease of use. The machine's capacity and various features, including steam, are also appreciated by some users. However, some customers have expressed concerns regarding the spin cycle effectiveness, build quality, and control panel. Additionally, a few users have reported issues with the start button and warranty coverage.
This summary was generated by AI based on customer reviews.
Worst washer. It will leak and destroy your floors
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer I have ever owned. First one leaked and replacement has been leaking for the last 3 months. Maytag has sent a tech 6 different times and can’t figure it out. I can’t believe Best Buy keeps selling this model. Maytag used to make really good products but this washer has shown how little they understand their products now and how engineering support is very limited. Now I have all laminated floor damaged ready to be replaced and still a leaking washer that Maytag is still trying to fix...
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Juancho, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Disappointing for a maytag and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all happy had a maytag Neptune for 15 years only replaced pump twice because of coins going through. Finally seal and drum went. Very happy with that. this one doesn't work as well doesn't wring as well and doesn't rinse as well
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Patsy, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
ok washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer. A bit confusing to operate and leaks a bit
I would recommend this to a friendBut somewhere else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team is a joke they can in plugged everything in turned it on and left didn’t check if it was balanced. And guess what not balanced means you can’t wash the machine won’t go through a spin cycle. Then when you call to set up an appointment to come back they leave you on hold for 45 mins and tell you they need to call you back. You know what’s the best part they won’t let you review the service anymore. What a joke. Never wasting my time with Best Buy again.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Kimberly, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
- Pros mentioned:Overall performance
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The actual washing machine has been good but the people hired by Best Buy to install the washing machine has been a complete disaster.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello DrDawg, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Very loud and heavy vibrations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had a Maytag front load washer and this new one is a lot louder. I can hear it through the whole house. Having it maintenances tom
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey BrianM, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Too big to fit in space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately Had to send back because now bigger than former Maytag!
I would recommend this to a friendGreat water savers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend for those looking for a good HE washers.
I would recommend this to a friendNot much different from its predecessor - except
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Maytag Neptune, replaced by next generation Maytag front loader, then it quit and I got this. The detergent drawer is flimsy to close and not as nice. The controls are a pain compared to my last Maytag. It cleans as well. Very unhappy: when delivered, it had a big ad stuck to the door that, when peeled off, left a huge bunch of sticky gunk that was very hard to remove. That shouldn't have even been on there - it wasn't on a showroom floor!
I would recommend this to a friendFlawed Design 100%
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overly complicated buttons…. Why is there a countdown needed?!? But worst of al is the design for accessing the coin trap; as if they specifically designed it so consumers would have to pay for a specialist to examine something so typically done by the consumer. Doesn’t drain in less than 12 months. Sounds like a common issue. Just do yourself a favor and buy something else.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi CM805, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Happy Thoughts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has done well so far. So much so, that it actually turned a sleeping bag inside out while washing it.
I would recommend this to a friendMaytag Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a replacement of the same year-old Maytag washer. I am hoping and praying this one last longer. This was a great purchase and installation from Best Buy.
I would recommend this to a friendBest Buy Cheated Me!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for a new machine in May, less than 3 months ago, received floor model. Now the machine has problems and BestBuy will not replace it and Whirpool is giving me trouble because they say the machine is from 2018. I used 2 buy from BB all the time, I've been Elite Member for several years in a row, never shopping here again.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi BetrayedConsumer, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Disappointment
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down 1 year and 1 week after purchase. We have been waiting a month now for them to get a part to fix it... and they cancelled 2 appointments to get it fixed already. Beyond upset at the quality of the product as well as they service they sold us when we purchased it.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi disappointment, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Maytag service is the worst
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed in this purchase. I have only had it for 6 months and today is the second time I have had to call for repair. Maytag is terrible to work with. It takes 2 weeks or longer for service and they refuse to replace it. You can only use their authorized service people. The machine is with out power and I can’t even get my clothes out. Will never by another Maytag appliance again!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Great washing machine much better then 5 year old
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Front loading Maytag washer cleans great ant is fast
I would recommend this to a friend- Cons mentioned:Spin cycle
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets clothes alot cleaner but takes a little longer
I would recommend this to a friend Love my new washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first front loading washer, and I was nervous to buy one. My experience so far has been great. My clothes are clean, and the water spins out of them nicely. No issues with load balance for heavy loads. The machine is louder than my old one, but the laundry room is far enough away that it doesn’t bother me.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ot the easiest to use and the manual is of no use The overall quality feels cheap I will not buy another Maytag washer
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello NotHappy! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Issues after a few montha
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started breaking down after a few montha. Basin fills with water when not in use. Has caused a mold/mildew issue. Not much Best Buy will do.
No, I would not recommend this to a friend