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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1468 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 Cu. Ft. High Efficiency Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its simple operation and good value for the price. However, some customers have noted concerns regarding the washer's noise level and long-term reliability. A few users also mentioned challenges with the lid lock and start button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,468 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with big loads of laundry and haven’t had any trouble with it since i purchased it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Very quiet. It's a bit slow but washes fine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Peasantly surprised how much we like this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. We were sad that our old Whirlpool washer was beyond repair since they don't make appliances like they used to but I have been pleasantly surprised at how much I like this Washer. The tub is HUGE and the spin cycle really spins the water out of the clothing. I run my dryer on shorter time because clothing comes out just damp. The only negative so far is that you cannot open once cycle has started without pausing the wash cycle but not really a huge deal. I also wish I could start to fill the washer with water and detergent before putting clothing in like I did with my old one. I have to put detergent and clothing in then close and start. other than those minor issues its been great. Delivery service with Best Buy was also great. Very knowledgeable and professional delivery guy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Start button

    Rated 4 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy top cover. Really noisy. Start button needs to be pressed hard or won’t work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Value, Excellent Delivery/Install/Removal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this Maytag washer during the 2024 President’s Day sale and it works great. With the over $100 in savings from the sale I paid for the delivery team to install the new washer and remove my old one. Desmond and his teammate called me ahead of my scheduled delivery time to let me know they were ready to deliver. Even though I missed their first call they were nice enough to answer my return call and still make the delivery. The delivery, install, and removal took all of 20 minutes and they were on their way. I highly recommend this thoughtful, courteous, professional, and efficient delivery team. Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washing machines we’ve had in a long time love the price and the quality of the clothes washing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and user friendly!, Quiet, love the automatic water level sensor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and reasonable prices!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the good customer service and the reasonably priced appliances in this difficult economy. Even though the first washer I got had a malfunction, BestBuy replaced the washer with a new one with zero hassle. New one works great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Maytag

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine.. for good price!! Me and wife are very happy with everything overall.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Yay MayTag!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic!!! Love the large tub. Was able to wash a queen size quilt!! But makes some clicking noises...i guess it is suppose to do so. It has been 23 years since i purchased my last Maytag washer, i know that things change! : )

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not a Washer I would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a Maytag washer that we had been using for 44 years. It finally rusted out. Wish I had done more research on the new Maytag. It sounds like it is about ready to take off for Mars. it is so loud. For a solid hour it complains loudly. My old washer was quiet but inefficient. The new Maytag is supposed to be efficient and use water wisely. I hope so. It also manages to tangle my wash into knots. I have to be really careful regarding how I load it. Oh well. It does clean my clothes. Just wish I had shopped around a little more and maybe gotten a washer that was a lot quieter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this washer I feel like my clothes are cleaner. There is no more front loader funk

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Reliability

    Rated 1 out of 5 stars

    Maytag The Quality is gone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Washer to replace a previous Maytag washer that ran for about a Decade. My decision was heavily based on the experience with the previous washer working well. I have owned this Washer for 6 months and it has worked for 2 of those months. It worked for the first month poorly making loud noises and refusing to run due to “load out of balance” then every drive part failed and that took nearly 2 months to get serviced by Maytag’s warranty. After being fixed it worked for about another month then the control panel and all the electronics failed. I’m now 1+ month into waiting yet again for parts to come in and the appliance be serviced. The concerning part is the components that are being replaced are not revised improved parts. They’re simply the same poorly designed and made parts that failed the first time and will undoubtedly fail again. I will after this experience never buy another Maytag Product.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Matt. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and it has a lot of room for bed's comforter and other items.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does just what I want. Love being able to independently choose heat and water level. 2negatives: VERY noisy when water filling and no end cycle notification like my old Maytag.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes thoroughly and I'm impressed on how large the inside is. Huge difference in all other washing machines I've had in the past. It's a little loud, but it does an awesome job. Thank you Best Buy. I'll be purchasing my dryer from you as well. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and quiet does a large load of laundry also

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Simple, gets the job done, a little louder than mo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefacing this by saying I bought this after having had a higher end Samsung previously. This washer just does the job that I need it to, wash clothes. Is it louder than most washers? Yeah I’m sure it is but with it being in a separate wash room it’s a moot point for me. It washes clothes good and efficiently. When the clothes are done they are almost completely dry which has significantly cut down on the drying time. Bottom line is that it works and works well. Definitely more of an old school/simpler vibe as it has a few modes and doesn’t not have all the bells and whistles which for me I can do without.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good basic washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Basic washer that does the job. A little loud though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst of the worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was purchased about 11 months ago, I have had to endure the worst wash day experiences ever, not only does this machine not perform like the old May tag this machine is the worst of any machine made. And, let me tell you it is the Worst machine I ever purchased. It goes through a spin cycle, with no water causing clothes especially delicates to tear, before it even puts out water causing it spins, add a cup or two of water then stops, add another er but and stops, The water goes in really low and slow, comforters to tear at the seams, it is not a larger Capacity washer it is just very deeper then any other machine, so you can’t reach your clothes without a step-stool. If you put more than half way full in clothes then come out wet. The compartment you put soap in fills with water and does not empty completely so something more for you todo so you don’t get mold. The spin cycle spins then stops, spin then stops, and is so harsh that everything comes out so wrinkle it’s impossible to get the out even after drying them. I hate this machine. I will never buy nor recommend Maytag ever again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Milly. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

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