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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1468 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 Cu. Ft. High Efficiency Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its simple operation and good value for the price. However, some customers have noted concerns regarding the washer's noise level and long-term reliability. A few users also mentioned challenges with the lid lock and start button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,468 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. Deep inside with impeller. My clothes are so clean. I can wash my comforters in it with no problems. Super quiet and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned clothes very good but is a little noisey. Cannot handle bulkey loads that well without the machine sounding off track.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great set for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the older style washer and dryers. This works great and is nice and simple. Runs very quietly and is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Whoosher Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple weeks of use I dread using this washer, I’m not sure whether it’ll wake up myself or the neighbors or end up on the other side of the washroom, but ultimately it does wash my clothes so I’ll give it 2 stars

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey EricL, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    More trouble than it's worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes time to calibrate before water begin to fill. It is loud. The lid locks, so I fill a pitcher with water add detergents and pour over clothes then start. A "quick" wash takes an hour. This was the second delivery. The fist delivery, after the wash was done, water would continue to leak into the basin. Also, the fabric sofner did not dispense, and lights kept flashing. Picture is how 1st delivery people left the dryer and they even took a picture of work "completed". On a side note do not leave delivery people to get them cold bottled water; my new clippers are missing. Also on second delivery, I was only given Bounce for dryer. Not given the Tide/Downy that comes with new washer.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Efficient washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient machine, auto fill. Very quiet and gets the job done. Gets the laundry nice and clean. Easy to operate.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Great Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second washer I had to replace the the first one two days after I got it. Now this same washer if a put a normal size amount of clothes in I have to put it on Drain and Spin for it to get all the water out. We decided to keep it because it is to much trouble to get another one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, does the job very well, is quiet and can handle a family of 4 or more

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has proven to be a stable Maytag washer. Its ample capacity can handle large loads, but it's delicate setting is of value.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Maytag Still Rules!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference in cleaning with minimal settings. Great not to have a bunch of choices and just what you need to finish the laundry! Best choice I’ve made in years. Maytag still delivers after decades of service. ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Family of 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good washer. Holds plenty for my family of 4. I dumped my big laundry basket of towels in and still had room to spare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness, comfort, tranquility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A excellent purchase at an excellent price and service. It has been the best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this washer and I love it so far! It cleans my clothes really well and I missed having an agitation device so this is great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Overall great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good washing machine. Cycles take a little while and once the lid is locked, thats it. No more adding new clothes. Can hold a lot of laundry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Brand of Washers.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag has always been the best brand when it comes to home appliances. After trying a new brand that was more so cute than functional, there was no hesitation that we were purchasing Maytag washer and dryer. Waited 6 months to give a realistic review and so far so great! I recommend you to keep your product functioning at its maximum potential, clean the washer at least every 3 months. If you wash bulky loads very frequently you may want to wash the machine once a month. A better clean and smell when maintained properly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Maytag Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the value, guys that set up, was excellent would buy again from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I just got this washer machine so let's see how it goes. I believe I got a good deal on it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has exceeded our expectations. Performs like a more expensive models. It has a lot of cleaning options for a wide variety of cleaning needs. White works well in our repainted laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Price with Large tub!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer! Quick wash actually gets your close clean. And the tub is very large to fit a comforter in.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Maytag,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, work perfect I’m happy with my washer. finance for 18 months no interest, thanks best bay.

    I would recommend this to a friend
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