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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,511 reviews
  • Rated 5 out of 5 stars

    Very satisfied, customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the washer and dryer I purchased from Best Buy. The purchase went smoothly from start to finish, and with fast delivery. I would recommend Best Buy to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washer and an upgrade in size from my previous 13-year old Kenmore washer. It is an HE washer so I had to adjust the amount of liquid detergent used from my previous non-HE washer. Plus it has a Maytag 10-year warranty on the motor and tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no manual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall we're satisfied but there are no instructions to say what the capacity is how much can it hold safely? can I wash my quilt in there? need a manual, how do I get one?...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice machine with plenty of useful features. Setting are available for many different load sizes and wash cycle. Auto fill works great based on load of washable. Great machine, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence washing machine that inhapd purchased. My next step is purchase a dryer with same brand name

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary Maule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Maytag! I believe my salesperson’s name was Jerald, I humbly apologize if I’m not correct! He was such a great help! So friendly and helpful! I am very impressed with all the purchases I’ve made over the years with Best Biy!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Keep looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking of returning…it is VERY loud… knobs are cheap look and feel… push button to start is not lined up with the “square” and is slow. I feel that there will be too much future maintenance involved with this purchase.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, BrandieB. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Excellent option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I used to have a Samsung and there is no comoarison. Maytag way better

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broken down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it less than 2 weeks and it stop working and lock up. We finally got a repair man out and he had to order parts for our NEW washer. So now we are waiting on parts to come in so he can come back out and fix it. So we have been without a washer for 10 days and waiting. Our old Maytag was over 30 years old, should have had it fix.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Maytag Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the way it fills up with water according to the load of clothes. I can't believe things can get clean with such a small amount of water. I would not of purchased it if I understood how it worked,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Crap!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy, runs hot water during cool cycle, no soak cycle would not buy it again

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Allen's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took getting used to. Works good. Still need to balance it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Maytag washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad. Does not function properly. Best Buy refuses to fix. Despite having extended warranty. They state that product is under manufacturers warranty. I should contact manufacturer. I have paid extra for three year extended geek squad warranty.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via:
      Facebook at https://tinyurl.com/Maytag-Facebook
      Instagram at https://tinyurl.com/Maytag-Corp-Instagram
      Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and does a wonderful job with all types of articles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. VERY quiet . Love the automatic water level feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works, period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to replace a smart washer that was always imbalanced. Yeah. Annoying. This one is a godsend; cleans the clothes, never out of balance. All I need in a washing machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit touchy on higher settings but it has been quite reliable otherwise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magtag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Magtag Washer, it took awhile to get delivered to me, but when it finally came--it was worth the wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT WASHES REALLY GOOD DONT HAVE ANY COMPLAINTS

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Magtag washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could talk to someone after the purchase. Nobody at store will pick up and then holding for call center. I just want to add Geek protection geez. Didn’t realize it would be so hard to spend money.

    I would recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via:
      Facebook at https://tinyurl.com/Maytag-Facebook
      Instagram at https://tinyurl.com/Maytag-Corp-Instagram
      Let’s see what we can do for you! MaytagBrand