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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,511 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    maytag washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quiet simple never had a maytag i like it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love how clean clothes come out feeling and colors brighter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple but great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and easy to use. Not a bunch of setting to get confused or break over time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with price, delivery and performance. Would reccommed this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer is excellentgets clothes very clenni would recommend it to everybody

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    New washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement after my new one in April which never worked.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy outlet not always the best deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $435 for is washer at Best Buy Outlet in Springdale Ohio. Got it hooked up and it would not fill properly so spend $129 to have some come look at it and another$100 for an inlet water valve. We could have just bought a new one for that price. Will probably not buy from here again I will just go to Lowe’s or Home Depot and by new on sale. Be leary of open box merchandise from Best Buy may need new parts you aren’t aware of instead of just a couple scratches or dents

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Buy Something Else if You Want a Washer that Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer have cable, but I remember the commercials from years ago where the Maytag repairman was bored because he had no repairs to do. What a laugh! We bought this washer brand new 3 years ago and have had to get it repaired 3 times. It has been virtually rebuilt at expenses well in excess of its original price, and yet, it still does not work properly! Now that the extended warrantee has expired, we plan to get what we can out of it and then replace it with a different brand. Unfortunately, the way it is "working" right now, I have my doubts that we will get a 4th year out of it. I can only hope that this review will help at least one person not make the same mistake of buying this machine.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Never buy a Maytag!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month our machine broke down - it took five weeks to get a warranty repair. After one year and one week it has broken down again and we have been without a washer for a month and counting. I would never buy a MayTag product again and neither should you!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Controls touchy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well. Controls are touchy. Hard to start.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisy washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is way too noisy when filling and running.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality coming out of whirlpool/Maytag these days. This is the third new washer we've purchased in the last several years. Last Maytag died after three years. It had a drive axle spline failure. The other washer had a complete failure after 5 years. This new washer now failed after only having it 5 months. When it runs its noisy as heck. When spinning it's even worse. This is the last whirlpool/ Maytag I'm buying. Today I bought a speed queen washer. That hopefully will end years and years of problems I've had with whirlpool and Maytag

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don’t do maytag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned 2 Maytag washers in my lifetime. The second was bought by the hubs when I was out of town and it went out. Both were garbage. this last one being so much more worse. We bought it and it was broken and took us 4 months to get a tech out here. It completely gave it up less than 9 months later. Incredibly loud, didn’t clean clothes and even the estimated cleaning cycle was never accurate. Maytag will allow you to leave a review but states, if they don’t like it, it will be removed. Go with another brand.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your Washer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. I’m happy with it. Would highly recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ms.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washer for the price but, it's very very LOUD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and setup. This machine spins a lot better than my old machine. Dryer takes a lot less time to dry now

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    TERRIBLY LOUD!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so loud i can’t stand being home while it’s going. Every cycle a brand new terrible noise. Not one quiet moment while it goes. And when it spins the entire house shakes. Would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, CabeN. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Maytag Misery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer in October 2022 I was so surprised at how loud it was it stops and starts and sounds like it’s ripping gears if you lift the lid the water stopsI needed a new one really quick went with Maytag for the name but won’t buy another one

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, BBJR. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Buyer beware - 19 month countdown is on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this machine. It looks good, is easy to use but is not at all durable. During our 19th month of ownership, the valve assembly broke internally and the gear box seized up. Total parts cost - $500! The only way to identify the gear box failure was through the "Technician Only" troubleshooting manual encased in the control console. Maytag was once a good name - I don't believe I'll purchase another Maytag product again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washing Mashine was excellent,it had amazing feature and and it was really nice,and my clothes clean very nice.

    I would recommend this to a friend